After completion of a project with specific users in various countries, the project manager's supervisor asks if the project users are satisfied with the way the project was run.What two actions should the project manager take? (Choose two.)

A. Send a questionnaire to the project participants and seek their feedback.

B. Refer to the communications management plan.

C. Obtain official approval on the new process from the various countries.

D. Prepare the lessons learned from the project phase.

E. Deliver the project materials to the users and see if they have any comments.

A company is changing their current business model. The change requires implementing a complex project using multiple agile teams.What three options should the project manager have the testing team adopt as testing mechanisms? (Choose three.)

B. Tests based on behavior and test-driven development

D. Security and performance testing

C. Independent personal testing

E. An experimental approach to cover all possible choices

An agile project is in its eighth iteration out of 16. After the last iteration review, the team members receive feedback from the security department about regulations with which the project must comply.Which two actions should the project manager take? (Choose two.)

B. Ask the security department for details about regulations.

E. Ask the team members to analyze the impact of including this regulation.

A. Ask the product owner to include the requirements in the product backlog.

C. Ask the stakeholders about the priority of this regulation.

D. Ask the team members to include the requirements in the next iteration.

The project is delayed due to the high amount of major changes requested by different stakeholders at different stages of the project. If the project continues on the same path, it will consume twice the time and budget planned.What two actions can the project manager take to be more cost effective? (Choose two.)

A. Conduct a stakeholder analysis

D. Adopt an incremental approach

B. Reinforce team communication.

C. Update the project management plan with the new timeline

E. Leverage work between team members

A project sponsor commonly asks the project manager to skip project retrospectives due to time constraints. However, the project manager persists in running this critical ceremony by reducing the time for preparation and for discussion.What are two issues that these actions by the project manager could cause? (Choose two.)

B. A lack of direction and motivation for the team in the workshop

E. A focus on the negative and a disinterest in further improvements

A. A lot of discussions that yield no results or possibly too many results

C. Lessons learned from other teams to not be considered

D. Time management plan for the retrospective workshop to not be updated

During daily calls team members share task progress. One team member does not usually communicate many details and has critical tasks to be completed. All team members are located in different countries and critical work is about to start.Which two options will help the project manager in this situation? (Choose two.)

C. Talk to the team member about their engagement and take appropriate action.

A. Encourage all team members to use a virtual workspace

B. Ask the team to send emails with detailed task progress

D. Reassign the work to a resource who participates in the daily calls

E. Report the team member's poor performance to the functional manager

The city has decided to build a new tram station. The project will include various approaches. The construction and infrastructure work will be accomplished using a predictive life cycle while software will be developed using an iterative life cycle. Some neighbors are resisting the project have been asking the mayor to stop the project, and are threatening legal action.What two actions should the project manager take'? (Choose two.)

B. Publish information on the city's website about the benefits that the new tram station will bring

D. Conduct regular meetings with the neighbors to get their buy-in for the project

A. Discuss with the construction team alternatives on moving the new train station to another location

C. Have a meeting with the mayor and explain the importance of the new train station to the city

E. Register this situation as a risk and develop a mitigation plan

Which two actions should a project manager consider while launching a new virtual team? (Choose two.)

B. Evaluate the project manager's own strengths and weaknesses as a virtual team leader to identify avoidable pitfalls

D. Establish in the beginning, how progress will be monitored and the best means for communicating progress

A. Recruit the best resources within the organization to be part of the virtual team

C. Identify the types and quantities of resources required for each work package or activity

E. Verify if team members are on more than one team and cannot devote enough time to this team

A large project is affecting the neighborhood in which it is located. The neighbors are not satisfied with the project and their resistance to the project may affect the project deadline.What two actions should the project manager take? (Choose two.)

B. Set up a meeting with neighborhood representatives to win their cooperation

C. Analyze the situation and find out what is causing the neighborhood's negative attitude

A. Send letters to the neighbors and ask them kindly not to disturb the project

D. Ask the customer to extend the project deadline to allow time for conflict resolution

E. Ask the mayor of the city to use their authority to stop neighborhood resistance

A new team member is added to a self-organizing team. The new team member is reluctant to speak and take part in team discussions or decisions.Which two actions should the team take to engage this new team member? (Choose two.)

A. Revisit the team's discussion on team behaviors and norms

C. Coach the new team member to improve engagement with the team

B. Report to the project manager about the new team member's behavior

D. Force the new team member to participate in activities that are considered easy

E. Facilitate an open discussion on all ideas and perspectives

During the execution of a project the project manager notices that only one team member has one of the technical skills needed to build the product. The project manager is afraid this might have a future impact on the quality and schedule, because most of the upcoming activities will require at least three people with this specific skill.What two actions should the project manager take to prevent the team from being unqualified? (Choose two.)

B. Encourage working in pairs and knowledge sharing

D. Facilitate a training event with an external tracer

A. Exclude the activities from the roadmap

C. Teach the entire team the new skill

E. Increase the time estimates on the activities that require such abilities

The team is working on a critical project deliverable and the project manager is concerned about meeting the deadline. There have been complaints from some stakeholders about some of the team members' performance. The project manager wants to understand the situation and provide feedback to the team as soon as possible.What three actions should the project manager take to address this situation? (Choose three.)

B. Perform a retrospective session

C. Implement daily team meetings

D. Request a manager performance review

A team is working on implementing a communications system when the client says that they are considering closing the project. The project manager schedules an urgent meeting with the client to understand why the project is at risk.Which two tools or techniques can the project manager use to influence the client's decision to keep the project active? (Choose two.)

D. Multi-criteria decision making

A team member shares with their functional manager some negative details about the performance of another team member that was discussed during the retrospective. The project manager finds out about this discussion.What two actions should the project manager take? (Choose two.)

B. Meet with the entire team to review the ground rules about safe environments

D. Contact the team member to explain what information can be shared outside the team

A. Contact the team member's functional manager and invite them to the next retrospective

C. Meet with the product owner to talk about the situation

E. Meet with the sponsor to review the situation

A project team is experiencing delays in completing a task that turned out to be more complex than initially estimated. This is a critical task that could impact current iteration goals.What two options will help the team initially address this obstacle? (Choose two.)

B. Review and update dependencies

D. Conduct a root cause analysis

A. Escalate the issue to the project sponsor

E. Create a risk management plan

Which three of the following scenarios are impediments to which a scrum master should pay attention? (Choose three.)

A. A team member talking about a user story that is not on the Scrum board

C. A technology that blocks agile capabilities

D. A lack of team empowerment and an inability to self-organize

B. A team member talking about a user story that is on the Scrum board

E. A review of the backlog at daily standup meetings

A project manager for a large multiyear industrial project has a project with diversified stakeholders from various geographical areas. Recently, the project manager encountered an issue with stakeholder engagement.Which two tools should the project manager use to determine the underlying reason for why engagement is not having the planned effect? (Choose two.)

B. Communications management plan

A project manager is assigned to a project that is in development. As the project manager reviews the project's progress, they find a few tasks that are behind schedule. After investigating, the project manager discovers that a few team members were pulled to work on other assignments, which impacted their ability to focus on the project manager's project.Which two actions can the project manager take to bring the team back on track? (Choose two.)

D. Discuss the risk of project delay and work priorities with the respective functional managers

E. Work with the team to identify options to accelerate project delivery.

A. Establish daily standups to review project progress and track the completion of deliverables

B. Allow the team members to catch up at their own pace

C. Alert the business stakeholders immediately of the schedule delay

The project manager has observed that two team members have been arguing with each other openly at meetings. To push their ideas through, each team member individually spoke with the sponsor directly and made decisions without informing the project manager or other team members.What two actions should project manager take? (Choose two.)

C. Reiterate ground rules at the next meeting and ensure that all team members are clear about these rules

D. Address the behavioral issue with each team member

A. Ask the team members to work it out themselves

B. Discuss this situation with other project managers and ask for advice

E. Discuss the behavior directly with their managers and request them to correct the behavior

A project manager is leading a meeting with key stakeholders, the project sponsor and the product owner to define the features that will be released after the next iteration. The purpose of the meeting is to review the product backlog prioritization, considering that during the past iteration some deliverables were not completed.Which two items should be taken into account first to review and update the product backlog priorities during the meeting? (Choose two.)

A. Complexity and the cost of development

C. Cost of delaying some features against business value

B. Industry trends and the technical approach

D. Reusing components from another product

E. Length of time each feature has been on the backlog

A critical deliverable for the current iteration is giving the team difficulties. Functionality and quality issues are constantly emerging and delaying iteration progress.The project manager listens to the team's concerns and discovered that the work is not being well coordinated among the team members.Which two actions should the project manager take to handle this situation? (Choose two.)

C. Schedule an iteration backlog refinement meeting to understand the issues.

E. Prioritize the issues, focusing on the ones affecting the iteration goal.

A. Develop a team performance report to discuss in the next retrospective meeting.

B. Provide dear instructions on how the work should flow among the team members.

D. Set up one-on-one meetings to provide feedback to the team members.

A project manager is scheduled to meet with a client for their weekly risk management meeting. The project manager observed that one of the tasks which had external dependencies is delayed by one week. The project manager knows this will have an impact but does not know the exact details.What two things should the project manager do? (Choose two.)

A. Discuss the issue with the external supplier's authority.

B. Gather additional information and estimate the impact.

C. Wait for the client to raise a concern and collect more information.

D. Review the lessons learned from similar past projects.

E. Update the risk log and bring this up in the meeting with the client.

During a project's execution phase, two team members are having conflicts with other team members within the team on technical and interpersonal levels.Which two actions should the project manager take first to address this conflict? (Choose two.)

B. Arrange individual meetings with the team members who cannot work together effectively.

E. Discuss the conflict early among the affected team members using a direct, collaborative approach.

A. Plan to resolve the team members' conflicts after the sprint and focus on achieving the goal.

C. Address the conflict during team meetings for the entire team to participate and find solutions.

D. Ask human resources (HR) to intervene before it escalates and affects the team's performance.

A company is launching a new product and decides to transition from a predictive to an agile approach. During the third sprint, the project manager notices that the team is not working as a cohesive unit.Which two rules are appropriate for the project manager to instill in the team? (Choose two.)

A. Work together daily as a team.

B. Strive toward continuous improvement.

C. Send communications to the entire team.

E. Only share suggestions at the end of the sprint.

A project's planning phase has just been completed and was defined by team members in remote sessions. The day after the kick-off meeting, which was held at the client facilities, team member A asked the project manager to be moved to another project because they were uncomfortable around team member B.What should the project manager do to deal with this situation? (Choose two.)

A. Speak with both members to try to resolve the situation.

C. Clarify the inclusive practices for project team members.

B. Transfer team member A to another project.

D. Escalate the situation to the project sponsor.

E. Transfer team member B to another project.

The project team is planning a schedule with limited information. The team is having issues identifying the detailed tasks and estimating task duration.Which three techniques should the project manager use? (Choose three.)

B. Rolling wave planning and an adaptive approach

C. Relative estimation to determine the task or deliverable sizes

D. Iterations and reviews to continuously keep adapting the plan

A. Gantt chart that includes milestones and deadlines

E. Bottom-up estimating based on a work breakdown structure (WBS)

A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.Which two actions should the project manager take? (Choose two)

B. Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.

C. Brainstorm with the team to understand the specifics of the team’s project and to identity possible alternative approaches for the team.

A. Interview the most resistant team members to persuade them to try to accept an agile approach.

D. Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.

E. Meet with management to explain the team’s resistance to the agile approach and request that they formally ask the team to implement agile.

A project manager is assigned to a strategic communication project that involves subject matter experts (SMEs), interns, and new recruits. The project manager discovers that the project is not gaining much traction due to knowledge gaps from the interns. The budget for training is exhausted and the project needs to be delivered without delay.Which two actions should the project manager take? (Choose two.)

A. Identify the sources and specifics of the knowledge gap from the interns and new recruits.

D. Put the interns and new recruits into groups and assign a SME as a mentor.

B. Initiate a project change request for additional budget to train the interns and new recruits.

C. Ignore the issues with the project and try to deliver the project successfully without asking for training funds.

E. Hire more SMEs and inform the human resources manager to lay off the nonperforming interns and new recruits.

A project manager is managing a new type of project for a traditional organization. The culture of the organization is not typically in support of change.Which two factors should the project manager consider in developing the portion of the project plan related to culture? (Choose two.)

E. The influence of the stakeholders on the project.

C. The amount of risk the organization is willing to accept.

A. The relevant experience and qualifications of each team member.

B. The amount of flexibility the team exercises while doing work.

D. The speed the team can perform without compromising quality.

A project manager is leading a digital transformation project in a large geographically distributed organization. During the execution phase, the project team noticed that the organization's employees and heads of departments have different perceptions and expectations of the project and its outcome. The project manager is afraid that it may impact the project's success.Which two actions can the project manager do to resolve this issue? (Choose two.)

A. Foster stakeholder engagement in order to improve communication.

C. Share the project objectives to ensure they are properly digested.

B. Discuss the issue with the project sponsor in order to handle it efficiently.

D. Insist on face-to-face meetings in order to understand the real concerns.

E. Proceed as planned as these situations are quite common in large projects.

Three testers joined the project team just before the end of the build. During the project team meeting, the testers indicated that the project quality is poor, and they should not continue testing until all the defects are fixed.Which three actions should the project manager do? (Choose three.)

B. Ask the testers to provide additional information.

C. Brainstorm the issue with the project team.

D. Continue with testing according to the plan.

A. Stop the project and review the output.

E. Ask the sponsor for assistance and guidance.

A sponsor requires that the established quality standards for the project be met. As a result, the sponsor asks the project manager for stable measures to ensure that the quality is met.Which three actions should the project manager do? (Choose three.)

A. Identify in the iteration planning the acceptance criteria that meet quality standards.

D. Incorporate performance metrics on the verified deliverables according to quality standards.

C. Analyze the lessons learned to determine appropriate testing metrics in quality standards.

B. Identify the acceptance criteria during the retrospective that meet the quality standards.

E. Perform a risk analysis to determine the impact of not complying with quality standards.

A virtual team has disagreements about the client's requirements. Although the requirements are written, the language seems ambiguous for some of the team members who are working abroad. The local team members argue that the language is clear, but that there is a lack of competence from the international team members.Which two actions should the project manager take? (Choose two.)

B. Train all project team members to recognize and discuss cultural differences

E. Address the language ambiguity in the requirements to ensure all team members understand them

A. Assign projects with local clients to the local project team members.

C. Ensure that local team members explain the requirements to the international team members

D. Provide training to international team members to ensure their understanding of the requirements.

During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue? (Choose three.)

A. Update the relevant project documents with this obstacle.

B. Highlight the impacts of the changes during the next project meeting.

E. Schedule a meeting with the customer to align the approach.

C. Adjust the project management plan to include the changes in scope.

D. Continue the execution as planned and defer the changes to a future phase.

A project for developing software for a retail company's procurement system is in the initiation phase. The project sponsor has expressed concern that the forecasted project implementation date coincides with the company's financial budget planning period.Which two actions should the project manager take next to address this concern? (Choose two.)

B. Facilitate a risk workshop with all stakeholders in attendance to identify and assess all risks to the project

C. Log the concern as a risk in the project risk register and assess the impact and severity of the risk

A. Advise the sponsor that it is not feasible to determine if the end date will be met as the project is in the initiation phase

D. Change the project implementation date so that the concern is alleviated and no longer applicable

E. Communicate to the project sponsor that the implementation date is low risk and will not impact the project

A project manager has just been assigned to a new project. The project manager's first task is to present the project benefits to the stakeholders.Which three items should form part of the presentation? (Choose three.)

E. Metrics to measure benefits throughout the project

A. Risks associated with achieving the target benefits

C. Communications management plan

A junior project manager was recently hired to lead a complex project scheduled to kick off in 2 weeks. The junior project manager was introduced to another project manager for mentoring.Which two benefits will the junior project manager realize by being assigned to a mentor? (Choose two.)

B. The mentor can provide past project documentation with early warning indicators that potential problems could occur.

E. The junior project manager can discuss certain problems with their mentor without fear of retribution.

A. The mentor will be involved in the decision-making processes implemented by the junior project manager.

C. The mentor will be immediately available to take over the project if there are problems or project delays.

D. The junior project manager reports administratively to their mentor so that human resource (HR) questions can be answered quickly.

A project manager is working on a project with three virtual teams. Team A is in a different time zone than teams B and C. The project was going well, but recently team A has started feeling left out. Information reaches team A late or is sometimes missed, and teams B and C give preference to each other's problems over team A. The project manager has already set project guidelines, but realizes they need to be improved.Which two things should the project manager do to help the teams collaborate better? (Choose two.)

A. Update the communications management plan and encourage the teams to review it promptly and proactively.

B. Schedule weekly progress meetings with all three teams and have them take turns as key players.

C. Create a status reporting template and share it with all team members before the day ends.

D. Plan for team members to temporarily work at each other's locations to better provide a sense of community.

E. Schedule daily meetings with each team to understand their progress and concerns in detail.

A project manager is assigned to a time-bound internal project on quality improvement. During project execution, the project manager observes that a specific team member is being isolated by other team members.Which three actions should the project manager take? (Choose three.)

B. Get feedback from other team members to understand what led to this situation.

C. Obtain feedback from the isolated team member to understand the situation.

E. Arrange and conduct team-building sessions to improve team effectiveness.

A. Identify the isolated team member as a risk and document the situation in the risk register.

D. Allow team members to resolve personal issues without involving the project manager.

Bai Tap PMP 17 Quiz

1.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

A key project stakeholder has started to escalate all issues and main requirements to the project sponsor. The project manager is concerned about the team not receiving direct communications from this stakeholder.Which two actions should the project manager take to improve the relationship with the stakeholder? (Choose two.)

A. Provide training to the team on emotional intelligence and status reporting techniques

B. Promote an adaptive and transparent environment where the team can easily communicate with the stakeholders

C. Share weekly status reports with detailed information about the project and team performance

D. Submit performance reports and task assignments to keep the stakeholder informed

E. Schedule regular meetings with the key stakeholder to provide updates and receive feedback

Answer explanation

BE A. Provide training to the team on emotional intelligence and status reporting techniques- PM delivers status report, not the team membersB. Promote an adaptive and transparent environment where the team can easily communicate with the stakeholders- make sense building relationship with the stakeholdersC. Share weekly status reports with detailed information about the project and team performance- won't help building relationsahip with the stakeholdersD. Submit performance reports and task assignments to keep the stakeholder informed- won't help building relationsahip with the stakeholdersE. Schedule regular meetings with the key stakeholder to provide updates and receive feedback- make sense building relationship with the stakeholders

2.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

A project manager is leading a multiyear project that involves internal and external stakeholders. As the project manager begins to gather requirements, additional business stakeholders express interest in being involved.Which three actions should the project manager take to ensure proper stakeholder involvement? (Choose three.)

A. Prioritize stakeholders based on the project phase and need

B. Perform a stakeholder assessment to align with the project objectives

C. Classify and rank stakeholders based on their positions in the organization

D. Include all stakeholders in the stakeholder engagement plan and provide the same level of communication

E. Develop a stakeholder impact/influence matrix to determine the level of engagement

Answer explanation

ABE Incorrect Options:C. Classify and rank stakeholders based on their positions in the organization: While understanding stakeholders' positions can be useful, ranking them solely based on their organizational positions might not reflect their actual influence or impact on the project.D. Include all stakeholders in the stakeholder engagement plan and provide the same level of communication: This is not practical or efficient. Different stakeholders have different levels of interest and influence, and they require different levels of communication and engagement. Providing the same level of communication to all stakeholders can lead to unnecessary overload and inefficiencies.

3.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

A project manager is overseeing a project as part of a program geared toward a major technology disruption. The team is comprised of brilliant young professionals who have worked on different projects for the organization in the past. However, the team complained that they previously experienced a lack of direction during project execution and are afraid of the same issue in this project.Which two actions should the project manager take to ensure that this issue does not occur in this project? (Choose two.)

A. Organize a team-bonding activity and invite an external manager to speak to the team.

B. Set a clear vision for the project and ensure it is visible to all stakeholders.

C. Focus on the resource management plan and track project progress.

D. Encourage the team to do a brainstorming session and provide a mitigation plan.

E. Keep the team engaged and focused on the project's direction.

Answer explanation

BE - Team below to stakeholders (The customer, subcontractors, suppliers, and sometimes even the government are stakeholders. The project manager, project team members, and the managers from other departments in the organization are stakeholders as well)

4.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

A project manager for an agile project is concerned that the team has been losing momentum over the last iterations.Which two tools should the project manager use to analyze team performance? (Choose two.)

A. Burndown chart

B. Product backlog burnup chart

C. Cumulative flow diagram of completed features

D. Work breakdown structure (WBS)

E. Project schedule

Answer explanation

AB Burndown chart is to track progress and Product Backlog Burnup chart to track the progress made in scope.

5.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project, customer satisfaction is a big issue and there are many unresolved customer queries on a daily basis. The project manager has been informed that the customer service team is overwhelmed with these unresolved queries.Which two actions should the project manager take to correct this problem? (Choose two.)

A. Contact the customers in batches and inform them that the issues are being worked on currently.

B. Confirm the issues truly exist by conducting a survey and other analyses that may detect the real issue.

C. Deploy solutions that will track, prioritize, and resolve queries as soon as possible.

D. Ask senior management to replace the customer service manager with a more qualified one.

E. Request that the customer service team prioritizes work on queries that are received this week.

Answer explanation

BC The project manager should take the following two actions to correct this problem:1. Deploy solutions that will track, prioritize, and resolve queries as soon as possible (Option C). This could involve implementing a customer relationship management (CRM) system or another type of query tracking software. This will help ensure that customer queries are not overlooked and are addressed in a timely manner.2. Confirm the issues truly exist by conducting a survey and other analyses that may detect the real issue (Option B). This will help the project manager understand the root cause of the customer dissatisfaction and take targeted actions to improve the situation. It's important to base decisions on data and actual customer feedback to ensure that the right issues are being addressed.

6.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project.To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two.)

A. Encourage team members to cross-check decisions with the project manager.

B. Vet all of the decisions before execution.

C. Allow team members to make limited decisions.

D. Organize and assign team members to tasks where they have strengths.

E. Support team members to make decisions in their areas of strength.

7.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

In a hybrid project, the customer has issued a contract that specifies the deliverables for each quarter. The customer wants to show their stakeholders a tangible outcome in the first quarter and wants to move the second milestone to the first quarter. The project manager explains to the customer that it is not feasible unless the requirements for the second milestone are changed.Which two actions should the project manager take? (Choose two.)

A. Ask the customer for their priorities regarding the requirements for the second milestone.

B. Escalate the issue to upper management to resolve the problem, and suggest a plan.

C. Convince the customer to leave the second milestone in place and not change it.

D. Tell the customer that moving the milestone has a very high impact on the cost of the project.

E. Go back to the development team and discuss which second milestone requirements can be performed in the first quarter.

8.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.Which two actions should the project manager leverage to ensure the team is meeting performance expectations? (Choose two.)

A. Require a monthly individual status report

B. Hold daily virtual meetings to review progress

C. Utilize a web-based kanban board

D. Task functional managers to drive accountability

E. Implement time-keeping software for team members

Answer explanation

I'm also going to say B and C because those are the only things that would improve productivity, which is what they want. You can keep track of people and get more managers involved to bug them all day, but only two things on this list increase productivity in an agile environment.

9.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

A project manager has been assigned to an education project with the objective of training a workforce in application development. One of the deliverables is to provide internships to the best students in the customer's active projects. However, the customer does not have enough projects in progress right now. The project manager decides to create several internal projects in order to ensure the internships.Which three actions should the project manager take to fulfill this scenario without adding costs for the customer? (Choose three.)

A. Create a work breakdown structure (WBS) of the new scope with the internal projects.

B. Create a change request with the scope of the new internal projects.

C. Use the project's contingency budget.

D. Influence the client to initiate a new project.

E. Manage the quality of the delivery.

10.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

A large multi-year project requires highly skilled staff for successful deployment. The management team and the project sponsor have analyzed the resource requirements and agreed to have permanent staff hired for the project to avoid potential budget overrun. However, there is a risk of staff turnover during the course of the project, which may have an impact on the delivery.Which two actions should the project manager take to mitigate this risk? (Choose two.)

A. Meet with management to discuss dividing the project into smaller projects.

B. Convince senior management to hire third-party staff.

C. Enhance the competencies of the project team through training, mentoring, and coaching.

D. Increase the trained staff to create back-up for resources.

E. Introduce a recognition program to motivate and reward resource performance.

Answer explanation

CE C. Enhance the competencies of the project team through training, mentoring, and coaching. Enhancing the competencies of the project team will help to ensure that the team has the skills and knowledge needed to deliver the project successfully. This will help to mitigate the risk of staff turnover as the team will be more capable of handling the project's complexities and challenges.E. Introduce a recognition program to motivate and reward resource performance. Recognition programs can help to retain staff by providing rewards and incentives for good performance. Additionally, it can also help to improve motivation and engagement among staff, which can help to mitigate the risk of staff turnover.

Bai Tap PMP 17

58 questions

BE - Team below to stakeholders (The customer, subcontractors, suppliers, and sometimes even the government are stakeholders. The project manager, project team members, and the managers from other departments in the organization are stakeholders as well)

A project manager for an agile project is concerned that the team has been losing momentum over the last iterations.Which two tools should the project manager use to analyze team performance? (Choose two.)

AB Burndown chart is to track progress and Product Backlog Burnup chart to track the progress made in scope.

A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project.To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two.)

I'm also going to say B and C because those are the only things that would improve productivity, which is what they want. You can keep track of people and get more managers involved to bug them all day, but only two things on this list increase productivity in an agile environment.

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