10ai

What is the purpose of completing the Change Management Effort?

• To identify stakeholders affected by the change

• To develop a clear vision of the future state

• To evaluate the change impact on stakeholders

• To document the actions and resources needed to close the change

Which of the following is NOT an action included in evaluating outcomes against objectives?

• Compare outcomes against change objectives

• Develop a new change management plan

• Document the outcome of comparisons

• Review outcomes with appropriate leaders

Who typically conducts the lessons learned evaluation?

• The project manager alone

• External consultants

• The change management lead with the project manager

• The stakeholder steering committee

What is a key output of the lessons learned evaluation?

• Change Management Plan

• Lessons Learned Report

• Remediation Plan

• Change Objectives Analysis

What must be approved to formally close the change?

• The change management plan

• The stakeholder steering committee's confirmation

• The lessons learned report

• The change objectives

What is the first step in the process of evaluating change impact and organizational readiness?

• Identify stakeholders affected by the change

• Develop a clear vision of the future state

• Assess the organization's culture

• Define the change

Which of the following is NOT a purpose of assessing organizational culture related to change?

• Evaluate how tasks are completed

• Assess the organization's operational ability

• Identify the organization's core values

• Determine cultural elements that may hinder change

What is the purpose of assessing external factors that may affect organizational change?

• To evaluate the organization's readiness for change

• To identify internal resistance to change

• To assess the change impact on processes

• To determine how external factors influence stakeholder adoption

What is the outcome of confirming that change and strategy are in alignment?

• Adapt strategy if necessary

• Proceed with the change as planned

• Postpone change until alignment is achieved

• Cancel the change initiative

What is the final step in the process of completing the Change Management Effort?

• Gain approval for completion

• Evaluate the outcomes against objectives

• Conduct lessons learned evaluation

• Transfer ownership of change outcomes