Chapter 9: Business Communication

What is one of the purposes of information-sharing meetings?

• Ending-of-shift

• Beginning-of-shift

• Monthly-update

• Yearly-review

Fill in the blank: Virtual meetings take _______ time.

• More

• Less

• The same

• Unlimited

In the 'Plan Meeting' step, what is one of the actions to be taken?

• Record ideas

• Publish Next Steps

• Establish a need for a meeting

• Get Expectations

Fill in the blank: In the 'Plan Meeting' step, it is important to ensure a proper meeting ______.

• Design

• Environment

• Agenda

• Closure

Which step involves 'Post and follow Ground Rules'?

• Plan Meeting

• Conduct Meeting

• Review Meeting

• Evaluate Meeting

Fill in the blank: During the 'Plan Meeting' step, it is crucial to establish a need for a ______.

• Meeting

• Design

• Closure

• Expectation

What is the first step in planning a meeting according to the image?

• Develop a clear agenda

• Establish a need for a meeting

• Ensure a proper meeting environment

• Identify and overcome potential barriers.

Fill in the blank: Identifying potential barriers is important to ______ them before the meeting.

• ignore

• overcome

• create

• highlight

Fill in the blank: A good reason to meet is to ______ issues or develop ideas.

• ignore

• resolve

• create

• complicate

Fill in the blank: Meetings are held to ______ or inspire.

• confuse

• persuade

• delay

• complicate