Communication Skills Quiz

What is the primary objective of communication?

• To create misunderstandings

• To have people understand what is being conveyed

• To avoid feedback

• To confuse the receiver

Which of the following is NOT a type of verbal communication?

• Gestures

• Face-to-face conversations

• Written communication

• Telephonic conversations

What is a key advantage of oral communication?

• It allows for immediate feedback

• It is less flexible

• It is more time-consuming

• It is always formal

Which of the following is a disadvantage of written communication?

• It is impersonal

• It is less expensive

• It allows for immediate feedback

• It is flexible

What does non-verbal communication include?

• Emails and reports

• Written messages

• Facial expressions and gestures

• Spoken words

Which of the following is an advantage of non-verbal communication?

• It requires a lot of time

• It can be used in noisy environments

• It is less effective than verbal communication

• It is always understood the same way

What is a disadvantage of oral communication?

• It is always clear

• It is less authentic than written communication

• It is time-saving

• It is more formal

Which type of communication is best for complicated instructions?

• Written communication

• Oral communication

• Non-verbal communication

• Informal communication

What is a key element of body language?

• Email etiquette

• Written words

• Facial expressions

• Tone of voice

Which of the following is NOT a form of written communication?

• Telephonic conversations

• Reports

• Emails

• Letters