QUIZZERA

What is the first step in the planning process?

• Setting objectives

• Developing premises

• Identifying alternatives

• Evaluating alternatives

Answer explanation

The first step in the planning process is setting objectives. This establishes the goals that guide all subsequent planning activities, ensuring that efforts are aligned towards achieving specific outcomes.

Henri Fayol emphasized:

• The importance of worker behavior

• The 14 principles of management

• Scientific methods of production

• The Hawthorne Experiment

Answer explanation

Henri Fayol is best known for his development of the 14 principles of management, which provide a framework for effective management practices, distinguishing his contributions from other theories like scientific management or the Hawthorne Experiment.

What does Theory Y assume about employees?

• Employees dislike work and avoid responsibility.

• Employees are inherently lazy.

• Employees are self-motivated and seek responsibility.

• Employees need constant supervision.

Answer explanation

Theory Y assumes that employees are self-motivated and seek responsibility, contrasting with Theory X, which views employees as needing supervision and disliking work.

Which principle of planning refers to the alignment of individual and organizational goals?

• Unity of command

• Coordination

• Management by Objectives (MBO)

• Division of work

Answer explanation

Management by Objectives (MBO) focuses on aligning individual performance with organizational goals, ensuring that both levels work towards the same objectives, which enhances overall effectiveness.

Which of the following is a key component of staffing?

• Performance appraisal

• Decision-making

• Financial planning

• Market research

Answer explanation

Performance appraisal is a key component of staffing as it involves evaluating employee performance, which is essential for making informed staffing decisions and ensuring effective workforce management.

Which of the following is not a type of plan?

• Procedures

• Rules

• Opinions

• Policies

Answer explanation

Opinions are subjective beliefs and do not constitute formal plans. In contrast, procedures, rules, and policies are structured types of plans that guide actions and decisions.

In a functional organizational structure, departments are created based on:

• Geographic location

• Product lines

• Functions performed

• Customer segments

Answer explanation

In a functional organizational structure, departments are organized based on the specific functions they perform, such as marketing, finance, and production, making 'Functions performed' the correct choice.

Which of the following is an advantage of decentralization?

• Better decision-making at top levels

• Increased workload for higher management

• Quick decision-making at lower levels

• Increased focus on micro-management

Answer explanation

Decentralization allows for quick decision-making at lower levels, empowering employees to respond swiftly to issues without waiting for approval from higher management, thus enhancing efficiency.

Process of planned change begins with:

• Selecting a change agent

• Recognizing the need for change

• Developing goals of the proposed change

• Diagnosing the present environment

Answer explanation

The process of planned change starts with recognizing the need for change. This awareness is crucial as it sets the foundation for all subsequent steps, including selecting a change agent and developing goals.

___________ is a traditional control technique.

• MIS

• Ratio Analysis

• Personal Observation

• CPM

Answer explanation

Personal Observation is a traditional control technique that involves direct supervision and assessment of activities, making it a fundamental method in management practices.