BM 2.00 Practice Test

The role of ethics in human resources management involves:

• using resources wisely.

• planning the hiring process.

• treating all employees fairly.

• organizing employees into groups.

It is important for employees to follow the rules of conduct established by management to:

• prevent workplace conflict.

• reduce the need for professional development.

• maintain a consistent and fair work environment.

• ensure that everyone is compensated the same way.

Which is an example of human resources management?

• Kurt prepares a press release to distribute to the media.

• Tony explains the company's policies to a new employee during orientation.

• Ava speaks with a new vendor to establish sales terms and to place an order.

• Jennifer gathers sales information to develop a quarterly report for her supervisor.

Which is a benefit to businesses of orienting new employees?

• provides data

• increases profit

• reduces turnover

• eliminates training

Which question should a manager consider when hiring a new employee?

• What is the company’s vision?

• How should the workload be distributed?

• How will the company compensate this worker?

• What are the company’s product quality standards?

What management function involves motivating and encouraging an employee?

• directing

• organizing

• planning

• recruiting

Which are company resources that employees often analyze to ascertain policies and procedures?

• sales reports
• training materials

• research documents

• promotional brochures

The first task in the human resources management activity of staffing is:

• recruiting.

• determining need.

• determining job descriptions.

• screening and selecting applicants.

A human resources department uses interactive computer simulations to help employees learn how to do their jobs. For which purpose is the department using this technology?

• compliance

• evaluation

• hiring

• training

A primary activity of the directing function of management is:

• initiating action.

• identifying skills.

• establishing authority.

• evaluating