What is the primary purpose of technical documentation?

• To help end-users learn how to use the system

• To help programmers/analysts modify or maintain the system

• To create user-friendly guides for installing the software

• To provide troubleshooting tips for users

Which of the following is not typically included in technical documentation?

• Program flowcharts/algorithms

• Tutorials for end-users

• Hardware requirements

• List of variables used in the system

Which of these elements would most likely be found in technical documentation?

• How to print reports

• Troubleshooting guide

• System flowcharts

• Screen layouts

What is the primary purpose of user documentation?

• To provide in-depth details about the system’s technical workings

• To help users learn how to use the software or system

• To list all the program code used in the system

• To provide a list of known system bugs

Which of the following is typically found in user documentation?

• Purpose of the system/program/software

• List of system bugs

• Program code listing

• Memory requirements

What kind of information would not be included in user documentation?

• Error handling/meaning of errors

• How to load/install/run the software

• Glossary of terms

• Program flowcharts/algorithms

What should be compared when evaluating the success of a new system?

• The final solution with the original task requirements

• The initial system design with user documentation

• User responses with hardware specifications

• The system’s memory usage with the old system

When evaluating a system, what aspect could lead to hardware updates?

• Performance comparisons between new and old systems

• New hardware coming on the market or company requirements

• Identifying system limitations

• Gathering user responses

Which of the following would not be a reason to update software after evaluation?

• Changes to company structure requiring modifications to the software

• New hardware requirements

• Changes in legislation necessitating software modifications

• Feedback from end-users suggesting improvements

What is one of the main things to measure when evaluating the effectiveness of the new system?

• The number of system bugs

• The time taken to complete tasks

• The number of tutorials in user documentation

• The amount of memory used by the system