What is the primary purpose of quality assurance in project management?

• Ensure customer satisfaction

• Verify deliverables meet standards

• Monitor resource allocation

• Reduce project costs

Which of the following is NOT a step in addressing quality issues?

• Identify the issue

• Analyze the cause

• Ignore minor defects

• Implement corrective actions

What is the first step in the change management process?

• Approve the change

• Identify the change

• Assess the impact

• Implement the change

What is the purpose of the change management process?

• Document and formalize project changes

• Ensure customer satisfaction

• Reduce project costs

• Avoid conflicts

Which step follows the identification of a change?

• Approve the change

• Assess the impact

• Implement the change

• Monitor effectiveness

What is quality assurance focused on?

• Planning for project risks

• Ensuring deliverables meet standards

• Reducing costs

• Increasing team morale

Which is an example of a quality assurance activity?

• Scope analysis

• Regular software testing

• Budget planning

• Resource allocation

Why is monitoring effectiveness important in quality management?

• To ensure corrective actions work

• To increase project speed

• To assess team performance

• To reduce costs

What is an essential element of change management?

• Ignoring minor changes

• Formal approval of changes

• Avoiding documentation

• Rapid implementation

Which factor is assessed during the change management process?

• Project risks

• Team satisfaction

• Resource availability

• Client feedback