Effective Communication Skills Quiz

What is a key aspect of active listening?

• Interrupting frequently

• Not asking questions

• Fully concentrating on what the other person is saying

• Thinking about your response

What should you do to clarify points and show interest during a conversation?

• Ask questions

• Ignore the speaker

• Talk about yourself

• Change the subject

What is the benefit of expanding your vocabulary?

• It makes you sound smarter

• It helps you express thoughts clearly and accurately

• It allows you to use more filler words

• It makes conversations longer

What is a tip for improving your body language?

• Slouch while sitting

• Stand up straight

• Cross your arms

• Avoid eye contact

Why is it important to smile genuinely?

• To show seriousness

• To show friendliness and warmth

• To intimidate others

• To appear mysterious

What is a benefit of practicing good body language?

• It makes you appear defensive

• It leaves a positive impression on others

• It makes you seem uninterested

• It creates misunderstandings

What should you do to build stronger connections with people?

• Avoid communication

• Listen actively and choose words wisely

• Speak without thinking

• Ignore body language

What is the effect of starting to practice communication today?

• Decreased confidence

• Increased confidence and relationships

• More misunderstandings

• Less effective communication

What should you avoid to maintain open gestures?

• Smiling

• Crossing your arms

• Making eye contact

• Nodding

What is the purpose of reflecting on conversations?

• To criticize others

• To think about what went well and what could be improved

• To forget the discussion

• To avoid future conversations