unit 16

1. The traditional field of management is defined as the ……………...of planning, organizing, leading and controlling the human, material and financial resources of an organization.

• A. proceed

• B. procedure

• C. progress

• D. process

2. Managers are individuals who achieve intended organizational objectives by ……………….and deploying at the right time and at the right place the processes noted.

• A. planning

• B. selecting

• C. leading

• D. organizing

3. OB (Organizational Behavior) attempts to ……………...human behavior in organizations in terms of valid theories.

• A. explain

• B. describe

• C. change

• D. consider

4. Supervisors and ………………...are responsible for the day-to-day work of the organization.

• A. managers

• B. leaders

• C. executive

• D. consultants

5. On a day-to-day basis manager can strive to make products faster, to use …………………. inputs or to reduce defect rates (or some combination of the three).

• A. less

• B. a few

• C. little

• D. fewer

6. Generally speaking, technical work ………………. most of the time of first-line supervisors.

• A. occupies

• B. uses

• C. spends

• D. costs

7. Organizational Behavior (OB) is a field of study devoted to understanding, …………………., and ultimately improving the attitudes and behaviors of individuals and groups in organizations.

• A. expressing

• B. discussing

• C. explaining

• D. agreeing

8. The findings from those research studies are ………………….applied by managers or consultants to see whether they help meet “real-world” challenges.

• A. nevertheless

• B. however

• C. then

• D. although

9. Strategic Management focuses on the product ………………...and industry characteristics that affect an organization’s profitability.

• A. brands

• B. choices

• C. price

• D. quality

10. A Strategic Management study might ………………the relationship between firm diversification (when a firm expands into a new product segment) and firm profitability.

• A. examine

• B. connect

• C. build

• D. adjust