Coleman Review #1 Employability Skills 1st Semester Exam

How do you dress professionally in the workplace?

• Follow the dress code guidelines and wear appropriate attire.

• Wear whatever you find comfortable, regardless of the dress code.

• Dress casually and disregard the dress code.

True or False: Being professional means being respectful to colleagues and clients.

• True

• False

True or False: Being professional allows for gossiping and spreading rumors about coworkers.

• True

• False

How do you handle conflicts or disagreements with colleagues?

• Address conflicts respectfully and seek a resolution through open communication.

• Avoid conflicts and disagreements by ignoring them.

• Engage in arguments and confrontations to assert your viewpoint.

You receive feedback from your supervisor that highlights areas for improvement. How do you react?

• Get defensive and dismiss the feedback.

• Acknowledge the feedback and ask for specific examples to better understand.

• Feel discouraged and doubt your abilities.

• Ignore the feedback completely.

True or False: Having a positive attitude at work means always being cheerful.

• True

• False

True or False: A positive attitude at work can improve your relationships with colleagues.

• True

• False

You encounter a challenging task that requires learning new skills. How do you approach it?

• Avoid the task and hope someone else takes care of it.

• Complain about the task and express frustration.

• Embrace the opportunity to learn and seek support or resources to tackle the task.

• Procrastinate and delay starting the task.

How do you handle a miscommunication with a colleague?

• Clarify and seek further information to resolve the miscommunication.

• Ignore the miscommunication and assume the intended meaning.

• Blame the colleague for the miscommunication without attempting to resolve it.

True or False: Good communication skills involve active listening and seeking understanding.

• True

• False