Comp Maintenance

What does CPU stand for?

• Computer Processing Unit

• Central Processing Unit

• Cached Processing Unit

• Circuit Processing Unit

Answer explanation

CPU stands for Central Processing Unit, which is the primary component of a computer that performs most of the processing inside the system. The other options are incorrect and do not represent the standard terminology.

Which numbering system uses only 0-7?

• Binary

• Decimal

• Hexadecimal

• Octal

Answer explanation

The octal numbering system uses only the digits 0 to 7. In contrast, binary uses 0-1, decimal uses 0-9, and hexadecimal uses 0-9 and A-F. Therefore, the correct answer is octal.

The BIOS/UEFI's primary function is:

• Load the operating system

• Run antivirus software

• Connect to the internet

• Check the monitor resolution

Answer explanation

The primary function of the BIOS/UEFI is to load the operating system during the boot process. It initializes hardware and provides a runtime environment for the OS, making 'Load the operating system' the correct choice.

How is modern processor speed measured?

• GHz

• Mbps

• THz

• Hz

Answer explanation

Modern processor speed is primarily measured in GHz (gigahertz), which indicates billions of cycles per second. Other options like Mbps (megabits per second) and Hz (hertz) are not standard for processor speed, making GHz the correct choice.

What can slow down a network?

• Re-transmissions due to errors

• High bandwidth

• Low latency

• Slow cables

Answer explanation

Re-transmissions due to errors can slow down a network as they require additional time to resend lost or corrupted data. Slow cables also hinder data transfer speeds, leading to delays in network performance.

Which tag color is used for 12th-grade Chromebooks?

• Green

• Crimson

• Purple

• Black

Answer explanation

The tag color used for 12th-grade Chromebooks is purple. Each grade level is assigned a specific color for easy identification, and purple is designated for 12th grade.

Chromebooks with crimson tags are model 81__.

• MB

• QC

• MA

• QA

Answer explanation

Chromebooks with crimson tags are specifically identified as model 81MB. The other options (QC, MA, QA) do not correspond to the crimson tag designation, making MB the correct choice.

Where can you find the MTM?

• Bottom of the Chromebook

• Ticket

• Google Search

• Technician's Memory

Answer explanation

The MTM can be found at the bottom of the Chromebook and on the ticket. These are the correct locations where you can locate the MTM, while Google Search and Technician's Memory are not valid options.

True or False: Initial concerns should always be confirmed before other repairs.

• True

• False

Answer explanation

True. Confirming initial concerns is crucial as it ensures that the primary issues are addressed before proceeding with other repairs, preventing further complications.

What do you do if an intake ticket is incomplete?

• Ignore it

• Fill in the missing information

• Move to the next ticket

Answer explanation

If an intake ticket is incomplete, the correct action is to fill in the missing information. This ensures that all necessary details are captured for proper processing, rather than ignoring the issue or moving on to the next ticket.