NGBA_NCM

What does the term "non-conformity" refer to?

• A deviation from planned arrangements

• A successful implementation of a process

• An increase in product sales

• A new marketing strategy

Which of the following actions is typically taken after identifying a non-conformity in a QMS?

• Ignoring the issue

• Implementing corrective actions

• Increasing production

• Reducing staff

What is the role of a corrective action in addressing non-conformities in a QMS?

• To punish employees

• To eliminate the cause of non-conformity

• To increase product prices

• To delay production schedules

Which of the following activities are part of the NCM process?

• Register complaints by creating a NC notification.

• Investigate and analyze the NC notification.

• Settle and close the NC notification.

• None of these

The _______ notification type is used for recording and processing an issue reported by a Customer.​

• Z1

• Z2

• Z3

• Z4

• Z5

The _______ notification type is used for recording and processing an issue ​of 3rd party RM supplier.

• Z1

• Z2

• Z3

• Z4

• Z5

The _______ notification type is used for recording and processing an issue ​noticed internally (e.g. off spec, shelf life expired, etc)

• Z1

• Z2

• Z3

• Z4

• Z5

The _______ notification type is used for recording and processing an issue ​of 3rd party logistics.

• Z1

• Z2

• Z3

• Z4

• Z5

Once all the required actions on the notification are completed, the Coordinator closes the NC notification using the __________ button at the top left of the screen.

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