module 3.1 Professional Salesmanship

module 3.1 Professional Salesmanship

12th Grade

24 Qs

quiz-placeholder

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module 3.1 Professional Salesmanship

module 3.1 Professional Salesmanship

Assessment

Quiz

Other

12th Grade

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24 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary focus of verbal communication in sales?

Use of words and language

Body language

Facial expressions

Gestures

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which aspect of verbal communication conveys confidence and enthusiasm?

Language Adaptability

Active Listening

Tone of Voice

Clarity and Precision

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is an effective technique for improving verbal communication in sales?

Using complex jargon

Practicing storytelling

Speaking without pauses

Ignoring client feedback

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does non-verbal communication include?

Written reports

Body language and gestures

Email correspondence

Sales presentations

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does an open posture in body language signal?

Aggression

Confidence and approachability

Defensiveness

Disinterest

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a key aspect of maintaining eye contact?

Excessive staring to assert dominance

Avoiding eye contact to seem humble

Demonstrating confidence and honesty

Looking away to show thoughtfulness

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of non-verbal communication in sales?

To determine the first impression

To replace verbal communication

To provide technical details

To confuse the client

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