Retail Business - Fall 2024 Semester Exam

What are transferable skills?

• Skills that are specific to a job
• Skills that can be applied across various careers
• Skills that are only learned in college
• Skills that are not useful in the workplace

Which of the following is NOT considered a durable skill?

• Problem solving
• Communication
• Knowledge of Current Trends
• Collaboration

Why is enthusiasm important in the workplace?

• It helps employees get along
• It can be the difference between getting a job or not
• It makes work easier
• It is not important at all

What is the primary purpose of networking?

• To socialize with friends
• To stay up-to-date on gossip
• To explore career opportunities
• To avoid job applications

Which of the following is an example of active listening?

• Interrupting to share your opinion
• Nodding and maintaining eye contact
• Thinking about your response while the other person talks
• Ignoring distractions

What does professionalism include?

• Casual dress and relaxed behavior
• Responsibility and integrity
• Being friends with coworkers
• Taking long breaks

How can one demonstrate adaptability in the workplace?

• Refusing to change roles
• Being open to new responsibilities
• Sticking to old methods
• Ignoring feedback

Which trait is associated with emotional intelligence?

• Being aloof
• Controlling one's emotions
• Avoiding interpersonal relationships
• Being unaware of others' feelings

What is the significance of body language in communication?

• It is less important than spoken words
• It conveys emotions and intentions
• It can be ignored
• It only matters in formal settings

Which of the following is a key component of teamwork?

• Working independently
• Two-way communication
• Avoiding group discussions
• Taking all the credit