quiz final

What term is used to describe AI systems that attempt to simulate or understand human emotions and respond accordingly?

• Emotional Intelligence (EI)
• Artificial Emotional Recognition (AER)
• Affective Computing
• Cognitive Behavioural AI

. Which aspect of Emotional Intelligence is most critical for building strong interpersonal relationships in HR management?

• Self-awareness
• Empathy
• Motivation
• Social skills

What can amplify bias in AI decisions?

• Historical Data
• Ethical Audits
• Employee Feedback
• Transparent AI

Which of these is a critical challenge for AI in maintaining human-centric qualities, especially in sectors like healthcare and education?

• Ensuring AI systems are transparent and interpretable
• Allowing AI to perform tasks without human supervision
• Ensuring AI systems only work with large datasets
• Making AI systems autonomous in decision-making

Which company introduced the "Listening Program" to focus on emotional well-being and employee feedback, opting for EI over AI-based methods?

• amazon
• IBM
• johnson & johnson
• SAP

. What’s a downside of over-automating engagement?

• empathy loss
• High Cost
• Slow Processing
• Increased errors

An AI chatbot lacks empathy in handling employee queries. What’s HR’s action?

• Improve AI
• Add human support
• Eliminate chatbot
• Rely on chatbot

What term defines AI systems designed to align with human emotions and needs?

• Human-Centric AI
• Emotional Intelligence
• Ethical AI
• Predictive AI

AI performance data shows low ratings for a morale-boosting employee. What’s HR’s focus?

• Performance Data
• Morale Impact
• Team Feedback
• AI Metrics only

A major retail company implemented AI to create employee schedules, but employees complained about unpredictable shifts. Which company was it?

• Walmart
• Starbucks
• Costco
• Target