What is the primary responsibility of a retailer during an emergency?

• Ensure the safety of customers and employees

• Continue business operations as usual

• Ignore the situation

• Wait for emergency services to arrive

What should a retailer or employee do first in an emergency situation?

• Panic and run away

• Remain calm and check for danger

• Call the police immediately

• Move injured people immediately

Which of the following is considered a life-threatening problem that should be treated first?

• Bleeding or shock

• Minor cuts and bruises

• Sprained ankle

• Headache

What should be done if someone has injured their spine during an emergency?

• Move the person to a safe place

• Do not move the person

• Give them water

• Try to make them stand up

What is an emergency?

What should be the behaviour of a retailer or employees under emergencies?