Evaluation, maintenance types

What is the main purpose of the evaluation phase after a system is installed?

• A. To finalize hardware and software requirements.

• B. To review how the project team and end-users collaborated and ensure user requirements are met.

• C. To perform preventive scans on hardware and software.

• D. To design the system’s input and output formats.

During system evaluation, which method is commonly used to gather feedback from end-users?

• A. Installation guides and tutorials.

• B. Observing users completing specific tasks.

• C. Performing routine maintenance scans.

• D. Modifying user documentation.

Which of the following is a key activity in adaptive maintenance?

• Which of the following is a key activity in adaptive maintenance?

• Which of the following is a key activity in adaptive maintenance?

• C. Adding features to enhance system efficiency.

• D. Cleaning hardware to prevent overheating.

Perfective maintenance focuses on:

• A. Preventing future system errors.

• B. Improving system performance or adding new features.

• C. Adapting systems to external changes, such as new laws.

• D. Fixing bugs in the current system.

What is an example of preventative maintenance?

• A. Adapting the system to new web browser updates.

• B. Cleaning hardware to prevent dust from blocking fans.

• C. Adding a feature to enhance user productivity.

• D. Correcting a coding error that caused system crashes.

Which maintenance type involves fixing bugs to ensure the system operates as intended?

• A. Adaptive

• B. Perfective

• C. Corrective

• D. Preventative

Which of the following is a shared component of both user and technical documentation?

• A. Glossary of terms

• B. Program flowcharts.

• C. Installation instructions.

• D. Troubleshooting guides.

What is a key difference between technical and user documentation?

• A. Technical documentation focuses on error handling, while user documentation focuses on tutorials.

• B. Technical documentation is designed for maintenance teams, while user documentation assists end-users.

• C. Technical documentation includes troubleshooting guides, while user documentation includes programming languages.

• D. User documentation explains system flowcharts, while technical documentation describes screen layouts.

What action might be taken during perfective maintenance to improve system efficiency?

• A. Debugging a crash issue in the system.

• B. Allowing multiple contact details for customers in an online application

• C. Ensuring compliance with newly introduced legislation.

• D. Monitoring memory and storage performance.

Why is adaptive maintenance critical for organizations?

• A. It prevents errors and downtime by regular hardware cleaning.

• B. It ensures systems comply with new legal requirements and adapt to technological changes.

• C. It improves performance by adding new features.

• D. It ensures users can understand and operate the system efficiently.