Organizational Behavior Quiz

What is intrinsic motivation?

• Motivation from external rewards

• Motivation from personal satisfaction

• Motivation from social relationships

• Motivation tied to punishment

Which leadership style focuses on shared vision?

• Transformational

• Transactional

• Laissez-faire

• Bureaucratic

What type of stress improves performance?

• Eustress

• Chronic stress

• Acute stress

• Distress

Which of the following is downward communication?

• A manager gives feedback to employees

• Employees share concerns with a supervisor

• Team members collaborate on a project

• A client emails the sales team

What is the first step in the training process?

• Implementation

• Evaluation

• Needs assessment

• Feedback

What are artifacts in organizational culture?

• Basic beliefs of the organization

• Physical symbols of culture, like logos

• Stated organizational values

• Informal behavioral norms

According to Maslow, which need is at the top of the hierarchy?

• Safety

• Love and belonging

• Self-actualization

• Esteem

What is a common barrier to teamwork?

• Clear communication

• Ambiguous roles

• Defined goals

• Frequent meetings

Which is an example of upward communication?

• A CEO delivering a speech

• Employees giving feedback to a supervisor

• Colleagues collaborating on a report

• Sharing information with customers

What is the main goal of feedback in training?

• Punish mistakes

• Confirm understanding and improve performance

• Identify poor performers

• Provide vague instructions