Chapter 2 Quiz

What is the primary purpose of job analysis?

• To design marketing strategies

• To determine skills, duties, and knowledge required for jobs

• To conduct financial audits

• To develop new products

Which of the following is NOT a use of job analysis in HRM?

• HR Planning

• Recruitment

• Customer service enhancement

• Performance Appraisal

In job analysis, which method involves interviewing both employees and supervisors?

• Observation

• Interview

• Questionnaire/Survey

• Journal and Records/Logbook

Which method of job analysis is most useful for routine and repetitive tasks?

• Observation

• Questionnaire/Survey

• Interview

• Simulation

What does a job description typically include?

• Educational qualifications and personal characteristics

• Job title, duties, working conditions, and equipment used

• Career goals and aspirations of employees

• Compensation and benefits details

Which job analysis method involves employees maintaining a diary of their activities?

• Interview

• Observation

• Journal and Records/Logbook

• Simulation

How does job analysis contribute to performance appraisal?

• By providing a detailed report on employee's personal life

• By establishing performance standards based on job duties

• By predicting future job vacancies

• By analyzing customer feedback

Which component of job analysis outlines the educational qualifications and personal characteristics required for a job?

• Job Description

• Job Specification

• Job Evaluation

• Job Design

What is a common challenge associated with the observation method of job analysis?

• Difficulty in recording physical tasks

• Difficulty in capturing mental skills and cognitive tasks

• Employees exaggerating job importance

• High cost of simulation equipment

Which job analysis method is especially valuable for understanding highly specialized jobs?

• Interview

• Simulation

• Journal and Records/Logbook

• e-Learning