Tech Support Scams Quiz

What might scammers ask you to do to gain access to your computer?

• Install a game

• Give them remote access

• Download a music file

• Send them an email

What is one of the risks of allowing scammers remote access to your computer?

• They can change your desktop wallpaper

• They can access all information stored on it

• They can improve your internet speed

• They can update your software

What might scammers install on your computer to access sensitive data?

• Antivirus software

• Malware

• A new browser

• A video player

What type of services might scammers try to sell you?

• Free software

• Worthless or overpriced services

• Discounted travel packages

• Online courses

What might scammers ask you to use for payment?

• Cash

• Credit card or gift card

• Cryptocurrency

• Personal check

What might scammers direct you to do on a website?

• Watch a video

• Enter personal information

• Download a song

• Play a game

Where can you learn more about protecting your business from scams?

• Local library

• FTC.gov/SmallBusiness

• Social media

• Online forums

What is a common tactic scammers use to make their calls look legitimate?

• Using a well-known company name.

• Offering free services.

• Using fake caller ID information.

• Sending emails.

What should you do if you get a pop-up message to call tech support?

• Call the number immediately.

• Click on the link provided.

• Ignore the message.

• Save the message for later.

What should you do to get rid of malware?

• Ignore it.

• Download legitimate security software.

• Restart your computer.

• Call a friend for help.