The video tutorial teaches sign language for ordering beverages, including coffee and tea, and how to communicate effectively with deaf customers. It covers signs for different cup sizes, flavors, and temperatures, as well as tips for using finger spelling for specific drink names. The tutorial emphasizes the importance of practicing sentences and maintaining a pleasant attitude to make deaf customers feel welcome.

What is the sign for asking a customer's name in a coffee shop?

• Stirring a cup

• Pointing to the menu

• Finger spelling 'Order'

• Signing 'Your name'

How do you indicate a large cup size in sign language?

• By pointing to a large cup

• By showing the shape of a large glass

• By finger spelling 'LARGE'

• By signing 'big cup'

Which sign is used for the flavor 'pumpkin'?

• Pointing to a pumpkin

• Finger spelling 'PUMPKIN'

• The sign for orange and thumping a melon

• Signing 'orange fruit'

What is the sign for 'hot' in the context of a drink?

• Shivering motion

• Twisting hand from the mouth

• Finger spelling 'HOT'

• Pointing to a hot drink

Why is finger spelling important for certain drink names?

• It helps in understanding complex names

• It is faster than signing

• It is more visually appealing

• It is a traditional method

What is a good practice when interacting with customers in a coffee shop?

• Using only finger spelling

• Having a pleasant attitude

• Writing down orders

• Avoiding eye contact

Which sentence can help make a deaf customer feel welcome?

• Why are you here?

• How can I help you?

• What do you want?

• Do you need something?