ÔN TẬP QUẢN TRỊ NHÂN LỰC

____ refers to a company's ability to maintain and gain market share in its industry.

• Outsourcing

• Competitiveness

• Self-service

• Empowerment

_____refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance.

• Total quality management

• Financial management

• Human resource management

• Production and operations management

Strategic HR management includes all but one of the following. Name the exception.

• Financial planning

• Training and development

• Performance management

• Recruiting talent

Which of the following is NOT a responsibility of HR departments?

• Recruiting

• Benefits

• Community relations

• Production and operations

Which of the following is NOT a product line of human resources?

• Administrative services and transactions

• Strategic partner

• Human capital partner

• Business partner services

The practice of having another company (a vendor, third-party provider, consultant) provide services traditionally associated with the administrative role of HR is known as:

• e-commerce.

• empowering.

• outsourcing.

• benchmarking.

All of the following competitive challenges faced by companies will increase the importance of human resource management EXCEPT:

• the global challenge.

• the challenge of sustainability.

• the political challenge.( thách thức chính trị)

• the technology challenge.

____ refers to the ability of a company to survive and succeed in a dynamic competitive environment.

• Outsourcing

• Empowerment

• Sustainability: Tính bền vững

• Resource management

Sustainability includes all of the following EXCEPT:

• expanding into foreign markets.

• the ability to deal with economic and social changes.

• engaging in responsible and ethical business practices.

• providing high-quality products and services.

Tacit knowledge is an example of____capital

• social

• customer

• human

• intellectual