Project Management Quiz420

A project manager is leading a product development project that requires high involvement from several stakeholders. What should the project manager do to ensure this involvement?

• Evaluate the engagement needs of stakeholders.

• Distribute weekly status emails to stakeholders.

• Engage the sponsor on the behavior of stakeholders.

• Conduct weekly update meetings with stakeholders.

A project manager identifies an issue between two team members that is affecting the development of one of the deliverables during the second iteration of a project. How should the project manager address this issue to avoid any impact to the project?

• Contact the functional managers to request substitutes for the conflicting team members.

• Send a warning to both team members indicating that if the issue continues, both will be removed from the project.

• Schedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties.

• Escalate both team members to their respective functional managers and let them take the appropriate actions

A project manager has just taken over a project that is halfway through its schedule. In a brief meeting with the client’s key project team, the project manager receives several requests from a specific client team member who was not at the project team meeting. The requests for information seem to be for trivial information that was previously submitted in project documents. What should the project manager do first?

• Send an email to the client team member explaining that they have the information already.

• Review the stakeholder register to gain insight into the expectations of that team member.

• Inform the client project manager that they are sending too many trivial requests.

• Update the project risk register to include potential delays in answering these requests.

A stakeholder is requesting that the project manager share project status updates on a regular basis. This stakeholder is not included in the regular distribution list. What should the project manager do?

• Start sending status updates to this stakeholder based on the request.

• Ask the stakeholder's manager if the stakeholder can be added to the list.

• Review the stakeholder engagement and communications management plans.

• Escalate the stakeholder’s request to the project sponsor.

Due to a recent budget reduction, two team members were released from an agile team. The customer is still expecting early results for the project. Which two actions should the project manager take to align customer expectations? (Choose two)

• Ask the agile team to review the updated sprint velocity with the customer.

• Ask the product owner to review the prioritized backlog with the customer.

• Ask the agile team to review and update the quality management plan with the customer.

• Review the impediments log with the customer.

• Send a detailed project management plan to the customer.

At the daily project meeting, team members are complaining about receiving emails from their functional managers to support other nonproject-related tasks. This is having a negative impact on the team's productivity. What should the project manager do next?

• Ask the product owner to speak with the functional managers to ensure future requirements come through the product owner.

• Log this as a risk in the risk register and continue to monitor the issue at subsequent meetings.

• Address this concern with the functional managers to ensure there will be no further delays.

• Schedule a meeting with all of the functional managers to resolve the resource conflicts.

A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements the development of the product will take more time than expected What should the project manager do?

• Submit a change request to the change control board (CCB) in order to reflect the new requirements and longer timeline of the project

• Refer to the resource management plan to find out if more business analysts may be assigned to process the requirements changes

• Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager.

• Explain that distribution of important news can only be done using traceable communication methods

After a project team has been working on a project for several months the project is cancelled. The project sponsor is putting pressure on the project manager to perform closeout duties as fast as possible so that the project team can move on to other work The project sponsor has instructed the team not to waste time archiving the project artifacts for the cancelled project How should the project manager handle this situation?

• Comply with the project sponsor's request to not archive the project artifacts.

• Consult with the project management office (PMO) for guidance on project artifacts.

• Archive the project artifacts on the project manager's local computer for future reference.

• Document the project sponsor's instructions as the archived project artifacts.

A project is delayed due to an undelivered component, which was caused by a conflict between the procurement lead and the contracts manager. The project manager schedules a meeting with the two stakeholders to resolve the issue. What role does the project manager play in this situation?

• Accommodator

• Mediator

• Arbitrator

• Conciliator

A project manager is managing multiple teams. One team member complains to the project manager about the favoritism shown by a team lead to another team member and cites multiple instances. Risk Response Strategies Analyze if someone else could contribute Record the observations and move ahead Check for options to exclude the stakeholder What should the project manager do to resolve the team member's concerns?

• Use the withdraw/avoid technique to allow the individuals to resolve the issue between themselves.

• Use a problem-solving approach and set up a discussion with the team lead and team member.

• Establish guidelines for team leads to ensure that all team members are appropriately treated.

• Provide direction to the team lead on how to resolve the issue with the team member directly.