Careers and Digital Skills

Which of the following industries relies on ICT skills?

• Healthcare
• Retail
• Education
• All of the above

Answer explanation

ICT skills are essential across all industries, including healthcare, retail, and education, for managing tasks and improving efficiency.

A local bakery wants to expand its business. Which digital tool might they use?

• Spreadsheet to track orders
• Website to showcase products
• Social media to attract customers
• All of the above

Answer explanation

Bakeries can use digital tools to organise orders, market their offerings, and expand their reach to new customers.

A charity wants to raise funds for a new project. Which content creation skill might help?

• Making a promotional video
• Designing a professional funding proposal
• Running a social media campaign
• All of the above

Answer explanation

Charities benefit from content creation skills to promote causes and attract donors effectively.

Which scenario shows the use of spreadsheets in a non-accounting role?

• Teacher tracking student grades
• Project manager scheduling tasks
• Small business managing inventory
• All of the above

Answer explanation

Spreadsheets are versatile tools used in various fields for data organisation and tracking.

Why might a plumber use social media for their business?

• To showcase their work and attract customers
• To chat with friends during downtime
• To avoid using other marketing tools
• To replace in-person services

Answer explanation

Social media is a powerful marketing tool for showcasing work and engaging with potential customers.

Which of these tasks combines ICT skills and creativity?

• Designing a digital poster
• Editing a promotional video
• Creating a website
• All of the above

Answer explanation

ICT skills are integral to creative tasks such as design, video editing, and web development.

How can a café use digital tools to improve its efficiency?

• Use a point-of-sale system for quicker transactions
• Create an app for online orders
• Track stock with a spreadsheet
• All of the above

Answer explanation

Small businesses like cafés can streamline operations using digital tools such as POS systems and spreadsheets.

Which technical skill is essential for digital marketing?

• Posting on social media with no strategy
• Using analytics to measure campaign performance
• Only creating hand-drawn flyers
• Ignoring customer feedback online

Answer explanation

Analytics helps digital marketers measure campaign success and optimise strategies.

Why are human ICT skills still needed despite automation?

• Machines require human oversight and problem-solving
• Automation eliminates all ICT jobs
• ICT skills are irrelevant in automated systems
• AI can perfectly replace humans in all tasks

Answer explanation

Automation complements but does not replace the need for human oversight and creative problem-solving in ICT.

Which of these statements is true about learning ICT tools?

• Beginners can start with free or simple tools to build confidence
• Only experts can use ICT tools effectively
• Learning ICT tools requires years of experience first
• ICT tools are only for large organisations

Answer explanation

Beginners can access user-friendly tools to build their ICT skills step by step.