Unit 5 Quiz Guided Study Guide

What is the initial stage of team development, in which everyone is finding their place?

• Forming

• Storming

• Norming

• Performing

In which stage do people begin to feel like a team and find out what they must do?

• Forming

• Storming

• Norming

• Performing

The _______ stage has enhanced team relationships. Team members work together effectively, and the success of the project is achieved.

• Forming

• Storming

• Norming

• Performing

What are the three major advantages of having defined roles and responsibilities for each team member?

• Increased teamwork, productivity, and mutual respect

• Decreased teamwork, productivity, and mutual distrust

• Increased teamwork, productivity, and mutual understanding

• Increased teamwork, productivity, and mutual support

Some patients struggle with physical or psychological trauma that makes them unable to articulate their needs. True or False?

• True

• False

According to Leo Buscaglia, what is often underestimated in its power to turn a life around?

• A touch

• A smile

• A kind word

• All of the above.

What is the role of mutual respect in team development?

• It decreases productivity

• It enhances teamwork

• It creates barriers

• It is irrelevant.

Focus on the ________ when providing feedback.

• person

• problem

• solution

• emotion

Creating effective written communication involves looking at the way the content is _____ out.

• written

• laid

• spoken

• drawn

Content in written communication should be ______ and _____.

• A) clear, concise

• B) vague, lengthy

• C) detailed, confusing

• D) short, abrupt