(BR) English Retail Quiz for Third Grade

What is the main purpose of retail business?

• To produce goods

• To sell products to consumers

• To manage the supply chain

• To provide financial services

• To conduct market research

Which of the following is a retail business?

• Factory

• Bank

• Grocery store

• Real estate agency

• Law office

What is meant by "customer satisfaction"?

• Low prices for products

• Meeting or exceeding customer expectations

• Increasing product variety and production for customers

• Maximizing company profits

• Offering regular discounts

Key factors in retail success are:

• Large warehouse

• High production levels

• Good customer service

• Expensive advertising campaigns

• Complex supply chains

Which type of retail business does not have a physical store?

• Supermarket

• Online store

• Convenience store

• Department store

• Shopping mall

What is a "target market"?

• The largest customer group in a region

• A specific group of customers that a business wants to serve

• The launch of a new product to potential customers

• A season of high demand for certain produced products

• The competitor market

What is "promotion" in retail?

• Increasing product prices and maximizing profits

• Offering special deals to boost sales

• Recruiting new employees and increasing product sales to customers

• Opening new store locations in strategic places and increasing product sales

• Conducting customer surveys to increase sales

Which of the following is an example of upselling?

• Offering free samples

• Recommending a higher-priced product

• Providing discounts for bulk purchases

• Promoting clearance sale items

• Offering a free return policy

4P in marketing is:

• Product, Place, Price, Promotion

• People, Product, Promotion, Profit

• Place, Price, Performance, Profit

• Product, Performance, Plan, People

• Profit, Place, Promotion, Process

What is the purpose of customer feedback?

• To increase the sales of goods

• To understand customer preferences and improve services

• To reduce the number of employees, which will save expenses for the company

• To increase product prices

• To promote competitors whose products are better