Workplace Readiness Skills Practice

Which of the following best defines READING:

• the action of conveying information or expressing one's thoughts and feelings in spoken language

• ability to comprehend and understand written information

• the ability to accurately receive and interpret messages in the communication process

• the activity or skill of marking coherent words on paper and composing text

Which of the following best defines WRITING:

• the action of conveying information or expressing one's thoughts and feelings in spoken language

• ability to comprehend and understand written information

• the ability to accurately receive and interpret messages in the communication process

• the activity or skill of marking coherent words on paper and composing text

Which of the following best defines SPEAKING:

• the action of conveying information or expressing one's thoughts and feelings in spoken language

• ability to comprehend and understand written information

• the ability to accurately receive and interpret messages in the communication process

• the activity or skill of marking coherent words on paper and composing text

Which of the following best defines LISTENING:

• the action of conveying information or expressing one's thoughts and feelings in spoken language

• ability to comprehend and understand written information

• the ability to accurately receive and interpret messages in the communication process

• the activity or skill of marking coherent words on paper and composing text

You and a coworker have to give an important presentation that if successful, could lead to a promotion and a raise.  Your coworker took the flash drive home to add some finishing touches to the PowerPoint and has now suddenly become ill with the flu.  He is not going to be showing up for work today but your boss says you are still required to give the presentation. What is the best solution?

• drive to your co-workers house to retrieve the USB drive

• call out of work sick as well

• make a whole new presentation

• ask your co-worker to email you a copy

What is WORK ETHIC?

• the basic concept and fundamental principles of decent human conduct

• set of values, which involves the right approach and attitude

• displaying respect for others and effective communication

• all of these

What does diversity bring to the workplace?

• different viewpoints

• broader range of service

• less ignorance and more knowledge

• all of these

The combined action of a group of people, who are working together to accomplish a common goal or task effectively and efficiently is called:

• self-motivation

• independent work

• leadership

• teamwork

Jennifer is a hair stylist. In the salon, she is required to always wear gloves when dealing with any type of chemicals (bleaching, perms, treatments, etc.). Jennifer has no gloves, since she was just doing haircuts and blow outs all morning. Jennifer receives a call for a a perm at 12:00pm. (Current time is 11:00am) What should she do?

• tell the client that today will not work

• do the perm anyway

• purchase the necessary supplies needed out of her own money

• give the client to someone else

The ability to engage in reflective and independent thinking is called:

• critical thinking

• integrity

• productivity

• professionalism