CHAPTER 1: Managing Today_1

An organization is ________.

• the physical location where people work

• any collection of people who perform similar tasks

• a deliberate arrangement of people to accomplish some specific purpose

• a group of individuals focused on profit-making for their shareholders

All organizations have ________ that define(s) the organization's purpose and reason for existing.

• limits

• rules

• structure

• goals

One of the common characteristics of all organizations is ________ define(s) and limits the behavior of its members.

• a set of written bylaws

• an explicit goal

• a structure

• a stated purpose

Which one of the following is a key difference between managerial and nonmanagerial employees?

• Managerial employees receive higher pay compensation.

• Nonmanagerial employees have less formal education.

• Nonmanagerial employees do not oversee the work of others.

• Managerial employees work longer hours.

Supervisor is another name for which one of the following?

• team leader

• middle manager

• first-line manager

• top manager

Which one of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?

• team leader

• top manager

• department head

• project leader

Which one of the following identifies a manager who does NOT typically supervise other managers?

• unit chief

• shift manager

• vice president

• division manager

Which one of the following levels of management is associated with positions such as executive vice president, chief operating officer, chief executive officer, and chairperson of the board?

• team leaders

• middle managers

• first-line managers

• top managers

Another term for efficiency is ________.

• doing the right things

• doing things right

• making sure things get done

• doing things at the right time

Another term for effectiveness is ________.

• doing the right things

• doing things right

• doing things intelligently

• doing things when necessary