Chapter 8 BSOE 2B

What is the primary purpose of writing skills?

• To create visual representations of spoken language

• To replace other modes of communication

• To enable clear and effective communication with a broad audience

• To promote artistic expression

Which flow of messages involves reporting employee work progress to supervisors?

• Downward Flow
  
  

• Upward Flow
  
  

• Horizontal Flow
  
  

• External Communication

What is the “purpose” of writing in academic contexts?

• To entertain readers with a story.
  
  

• To explain an idea or research finding and persuade readers that your explanation or theory is correct.
  
  

• To provide personal opinions without supporting evidence.

• To summarize previous research without analysis.

What does "tone" in writing mean?

• The sound of your voice.

• How formal or informal the writing is.

• How fast you write.

• The size of your handwriting.

Which of the following does NOT belong in the key considerations before writing?

• Audience

• Purpose

• Tone

• Grammar

What is a key purpose of external communication?

• Resolving internal conflicts
  
  

• Building relationships with customers and clients

• Sharing updates between departments
  
  

• Informing employees about company policies

Why are meeting minutes important?

• They summarize only the topics that were skipped during the meeting.

• They help track attendance for administrative purposes

• They inform people who didn’t attend the meeting about what happened and help revisit decisions for future use.

• They serve as an informal note for personal use

What is the first step before taking notes for meeting minutes?

• Confirming the next meeting date and time.
  
  

• Understanding the type of information you need to record.

• Collecting signatures from the meeting participants.

• Listing down all agenda items in advance.

Which of the following is typically included in meeting minutes?

• Personal opinions of participants.
  
  

• A summary of unrelated business discussions.
  
  

• Date and time of the meeting, decisions made, and next steps.
  
  

• Detailed financial reports of the organization.

What is a memorandum?

• A detailed business proposal for external communication.
  
  

• A short message or record used for internal communication in a business.

• A formal letter sent to clients outside the organization.

• A financial statement shared during meetings.