What are some types of wireless functions?

• Bluetooth

• Airplane Mode

• Wi-Fi

• All of the above

Electrostatic Discharge (ESD) can cause equipment damage. What tool helps prevent this from happening?

• Rubber gloves

• Wire cutters

• Antistatic wrist strap

• Rubber boots

What is the next step in the troubleshooting process after testing the theory to determine the cause?

• Identify the problem.

• Establish a plan of action.

• Implement solution.

• Document findings, actions, outcomes.

What is the best way to save power on a laptop?

• Unplug the power supply.

• Set computer screen configurations to keep the laptop running when not in use.

• Sleep mode in power options.

• Save documents while updating them.

Which of these items are laptop components? Select all that apply.

• Tower case

• Network interface card

• External monitor

• Hard drive

What term best describes an unexpected and rapid power increase?

• Power blackout

• Standby Power Supply (SPS)

• Attenuation

• Power Spike

Which devices are considered an input device? (Select all that apply)

• Mouse

• Speakers

• Hard drive

• Keyboard

Using the computer troubleshooting process, what’s the next step after identifying the problem?

• Test the theory to determine the cause.

• Establish a plan of action.

• Establish a theory of probable cause.

• Verify full system functionality.

Why should you secure loose cables?

• To prevent damage to cables.

• To increase risk of tripping.

• To increase data flow.

• To prevent ESD buildup.

You can plug a network cable into a laptop Wi-Fi interface?

• True

• False