Conflict Management Vocabulary

What is the definition of 'Conflict' in the context of Conflict Management?

• A disagreement or clash between ideas, principles, or people.

• A harmonious agreement between parties.

• A process of negotiation to reach a mutual decision.

• A strategy to avoid disagreements.

What does 'Power' refer to in Conflict Management?

• The ability to influence or control the behavior of others

• The use of physical force to resolve disputes

• The reliance on legal systems to manage conflicts

• The avoidance of conflict through passive behavior

How is 'Trust' defined in the context of Conflict Management?

• A belief in the reliability, truth, or ability of someone or something.

• A strategy to avoid conflict by ignoring it.

• A method to escalate conflicts to achieve resolution.

• A technique to manipulate others in a conflict situation.

What does 'Personality' mean in Conflict Management?

• The unique set of characteristics and traits that influence how an individual perceives and responds to conflict.

• A strategy used to resolve disagreements between parties.

• The process of identifying the root cause of a conflict.

• A method of communication used to de-escalate tensions.

What is meant by 'Conflict Management Style'?

• A method to avoid conflicts

• A strategy to handle conflicts

• A way to escalate conflicts

• A technique to ignore conflicts

Define 'Collaborative Attitude' in the context of Conflict Management.

• A willingness to work together to find a mutually beneficial solution.

• A tendency to avoid conflict and ignore issues.

• A strategy to dominate the other party to win the conflict.

• A method to compromise by giving up some demands.

What does 'Reframing' mean in Conflict Management?

• Changing the perspective of a situation to find a positive outcome

• Ignoring the conflict to avoid confrontation

• Focusing on the negative aspects of a conflict

• Agreeing with the other party without discussion

What is 'Third Party Intervention' in Conflict Management?

• A method where a neutral party helps resolve a conflict

• A strategy to escalate a conflict

• A process of ignoring the conflict

• A technique to avoid communication

Who is a 'Facilitator' in the context of Conflict Management?

• A person who imposes solutions

• A person who mediates between parties

• A person who escalates conflicts

• A person who avoids conflict resolution

What role does a 'Mediator' play in Conflict Management?

• A mediator imposes a solution to the conflict.

• A mediator facilitates communication and negotiation between parties.

• A mediator takes sides in the conflict.

• A mediator ignores the conflict.