System implementation and support

What is the first step in implementing a health care information system?

• a) Training staff

• b) Organizing the implementation team and identifying a system champion

• c) Installing the system

• d) Evaluating the system goals

What is a key role of the system champion in implementation?

• a) Handling technical support issues

• b) Representing user views and advocating for the project

• c) Allocating the project budget

• d) Designing the workflow process

Which of the following is NOT a typical component of an implementation plan?

• a) Workflow and process analysis

• b) System installation

• c) Ignoring user resistance

• d) Staff training

Why is system evaluation considered critical after implementation?

• a) To reduce system costs

• b) To finalize project documentation

• c) To reduce downtime procedures

• d) To measure the achievement of system goals and value

What is one unintended consequence of implementing CPOE systems?

• a) Simplified workflows for all users

• b) Introduction of new kinds of errors

• c) Decreased system dependence

• d) Reduced need for ongoing training

What should organizations prioritize to ensure long-term system success?

• a) Immediate replacement of the system

• b) Minimal investment in training

• c) Regular maintenance, support, and updates

• d) Limiting user involvement in the process