Network Troubleshooting Steps

What is the first step in network troubleshooting according to the passage?

• Verify the network adapter is properly installed and detected

• Check the internet service provider

• Ensure the computer can connect to the router

• Verify the network card is capable of pinging itself

When working on a wired network, what should you verify about the network cable?

• The network card is capable of pinging itself

• The Wi-Fi button is on

• It is properly connected and the LEDs are illuminated

• The router's address is correct

What command is used to verify if the network card can ping itself?

• ipconfig

• ping

• ipconfig

• netstat

If the operating system re-detects the network card but does not find the drivers, what should you do?

• Download the latest network card driver

• Check the network cable connection

• Verify the Wi-Fi button is on

• Contact the internet service provider

What should you do if no reply is received from the router?

• Download the latest network card driver

• Verify the network adapter is properly installed

• Ensure the Wi-Fi button is on

• Check if the router is set up properly or the connection is correct

How long should you unplug the power cables to the router and modem during troubleshooting?

• 5 seconds

• 30 seconds

• 1 minute

• 15 seconds

What should you do if there is an outage with your internet?

• Restart your computer

• Verify the network card is capable of pinging itself

• Contact the internet service provider

• Ensure the computer can connect to the router