
UC Day 3 Recap
Authored by Shutterfly Training Team
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Professional Development
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10 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What codes can you accept to by pass Recorded Order Authorization? Select all that apply
Portrait ID
Session ID
MLT Order number
Student ID
2.
MATCH QUESTION
1 min • 1 pt
Match each type of code with its correct name.
MLT Order Number
CU698425871
Session ID
2ZW7D635
Picture Day ID
EVTWMR379
Adjustment Order Number
S2MX-HRRP
Portrait ID
5618008352
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False When performing a Recorded Order Authorization you must read the questions word for word.
True
False
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which relationships will pass Recorded Order Authorization? Select all that apply
I am his mother
I am her grandma but I am the one who placed the order
I am the 8th grade student
I am the stepmom but he lives with us half the time
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: If a customer has two children and needs codes to order online for both, I can perform Recorded Order Authorization for both children at the same time.
True
False
Answer explanation
When a customer has two children and needs codes to order online for both, you must perform Recorded Order Authorization separately for each child.
6.
MATCH QUESTION
1 min • 1 pt
Match each code or word(s) to the corresponding area of CSP where it is used.
Anthony Harris who lives in Arizona
RTPP-3BT7
5618008352
EVTWMR379
7.
FILL IN THE BLANK QUESTION
1 min • 1 pt
If I was doing an account search for Colonel Smith Middle School what would I enter for the account name?
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