Quiz on ERP Ch1

What is Enterprise Resource Planning (ERP)?

• Core software used by companies to coordinate information in every area of business

• A type of financial software

• A method for managing human resources

• A system for tracking inventory

ERP package will handle ________ business functionalities

• 
  one.

• 
  two

• three

• all

What is a business process?

• A collection of activities that takes some input and creates an output that is of value to the customer

• A method for tracking employee performance

• A financial report

• A marketing strategy

What are the functional areas of operation mentioned?

• Marketing and Sales, Supply Chain Management, Accounting and Finance, Human Resources

• Marketing, Sales, Production, Human Resources

• Finance, Accounting, Marketing, Operations

• Sales, Supply Chain, Customer Service, HR

What is the role of an Information System (IS)?

• To store, organize, and deliver information

• To manage financial transactions

• To track employee performance

• To create marketing strategies

What is the importance of sharing data effectively between functional areas?

• Leads to more efficient business processes

• Increases employee workload

• Reduces customer satisfaction

• Limits communication

What are the inputs for Supply Chain Management?

• Product sales data, production plans, inventory levels

• Sales forecasts, customer feedback, market trends

• Employee performance data, financial reports

• Marketing strategies, customer orders

What are the outputs for Accounting and Finance?

• Payments to suppliers, financial reports, customer credit data

• Sales data, production plans, inventory levels

• Employee evaluations, training reports

• Marketing strategies, customer orders

What is the function of Human Resources?

• Recruit, train, evaluate, and compensate employees

• Manage financial transactions

• Develop marketing strategies

• Oversee supply chain operations

An enterprise is a group of people with ________.

• common goal

• separate goal for each department

• multiple goals

• two or more goals