Workplace Vocabulary #4
12th Grade
•10 Qs
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Workplace Vocabulary #4
Quiz
•
English
•
12th Grade
•
Medium
+10
Standards-aligned
Setara Habib
Used 3+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a charge account?
A type of bank loan
An arrangement allowing customers to buy now and pay later
A savings account with high interest
A business checking account
Tags
CCSS.L.11-12.4C
CCSS.L.6.4C
CCSS.L.7.4C
CCSS.L.8.4C
CCSS.L.9-10.4C
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which best describes a department store?
A small specialty shop
A warehouse for goods
A large retail store with multiple sections selling various items
An online-only shopping platform
Tags
CCSS.L.1.6
CCSS.L.3.6
CCSS.L.4.6
CCSS.L.K.5A
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When a company provides a quote, they are offering:
A motivational business statement
A final bill for services
A complaint about services
An estimated price for goods or services
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A fiscal year refers to:
The calendar year from January to December
A quarter of business operations
The financial accounting period for a company
The time between tax payments
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary focus of customer relations?
Managing employee schedules
Tracking inventory
Maintaining product quality
Building and maintaining positive relationships with customers
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When a customer inquires about a product, they are:
Requesting information
Making a purchase
Filing a complaint
Returning an item
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A complaint in business terms is:
A suggestion for improvement
A formal expression of dissatisfaction
A request for a refund
An inquiry about a product
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
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