A technician has identified malicious traffic originating from a user's computer. Which of the following is the best way to identify the source of the attack?

Isolate the machine from the network.

Inspect the Windows Event Viewer.

Take a physical inventory of the device.

A user received an alert from a Windows computer indicating low storage space. Which of the following will best resolve this issue?

Checking the Performance Monitor

An employee has been using the same password for multiple applications and websites for the past several years. Which of the following would be best to prevent security issues?

Implementing expiration policies

Defining complexity requirements

A user clicked a link in an email, and now the cursor is moving around on its own. A technician notices that File Explorer is open and data is being copied from the local drive to an unknown cloud storage location. Which of the following should the technician do first?

Investigate the reported symptoms.

Educate the user about dangerous links.

A user's Windows computer seems to work well at the beginning of the day. However, its performance degrades throughout the day, and the system freezes when several applications are open. Which of the following should a technician do to resolve the issue? (Choose two.)

Uninstall unnecessary software.

Install the latest GPU drivers.

A user is troubleshooting an issue with a mobile phone that will no longer connect to a smart watch. The user has tried the following: reinstalling the smart watch application, enabling synchronization, and rebooting the phone. Which of the following should the user do next?

Verify Bluetooth settings on the mobile phone.

Connect the smart watch to Wi-Fi.

Turn on the mobile hotspot on the phone.

A user's company phone has several pending software updates. A technician completes the following steps: - Rebooted the phone - Connected to Wi-Fi - Disabled metered data Which of the following should the technician do next?

Uninstall and reinstall the applications.

A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the most likely reason the user is having this issue?

The user is not connected to the correct VPN site.

A low battery is preventing the connection.

The files on the server are encrypted.

A technician received a notification about encrypted production data files and thinks active ransomware is on the network. The technician isolated and removed the suspicious system from the network. Which of the following steps should the technician take next?

Perform a system scan to remove the malware.

Schedule and perform an antivirus scan and system update.

Educate the end user on internet usage.

A technician wants to improve password security after several users admitted to using very simple passwords. Which of the following is the best way to resolve this issue?

Decreasing the password expiration times

Enabling an automatic lock timer

Adding two characters to the minimum password length

A technician is working at a client office site and the technician’s family member repeatedly calls and texts about a non-emergency situation. Which of the following should the technician do?

Ignore the phone and continue working.

A technician is an administrator on a messaging application for a private work group of mixed departments. One of the technician’s colleagues discloses to the group that their employer recently suffered a major security breach and shared details about the breach to the group. Which of the following should the technician do first?

Contact the supervisor and report the colleague with screenshots of the messages.

Ignore the messages as all of the group members work for the same employer.

Remove the colleague from the group and ask members to delete the messages.

Message the colleague privately and ask the colleague to delete the messages immediately.

An enterprise user cannot authenticate to the office Wi-Fi. Which of the following steps should most likely be taken to resolve the issue?

Check the machine’s certificates.

While browsing the Internet, a customer sees a window stating antivirus protection is no longer functioning. Which of the following steps should a technician take next? (Choose two.)

Update the endpoint protection software.

Isolate the computer from the network.

Use System Restore to undo changes.

A technician needs to recommend a way to keep company devices for field and home-based staff up to date. The users live in various places across the country and the company has several national offices that staff can go to for technical support. Which of the following methods is most appropriate for the users?

Configure cloud-based endpoint management software to automatically manage computer updates.

Make office attendance mandatory for one day per week so that updates can be installed.

Ask users to ensure that they run updates on devices and reboot computers on a regular basis.

Push updates out via VPN on a weekly basis in a staggered manner so that the network is not affected.

A user is unable to access the internet but can still print to network printers. Other users are not experiencing this issue. Which of the following steps should the technician take first to diagnose the issue?

Validate physical connectivity.

Core practice quiz #7

Quiz

•

Information Technology (IT)

•

12th Grade

•

Practice Problem

•

Medium

Michael Molumphy

Used 8+ times

FREE Resource

64 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer wants to make sure the data is protected and secure on a Windows laptop’s hard drive. Which of the following is the best solution?

Windows Backup

BitLocker

Shadow Copy

Trusted Platform Module

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Employees at comptia.org are reporting getting a usual amount of emails from a coworker. A technician discovers the emails were sent from the following address: john@c0mptia.org. Which of the following social engineering attacks is this an example of?

Whaling

Insider threat

Phishing

Vishing

Evil twin

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A web developer installs and launches a new external web server. Immediately following the launch, the performance of all traffic traversing the firewall degrades substantially. Which of the following considerations was overlooked?

OS compatibility

Quality of service

32- vs. 64-bit architecture

Storage requirements

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A technician is setting up a network printer for a customer who has a SOHO router. The technician wants to make sure the printer stays connected in the future and is available on all the computers in the house. Which of the following should the technician configure on the printer?

DNS settings

Static IP

WWAN

Metered connection

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A web server is configured to only allow secure connections. Which of the following will a user most likely use to connect to the web server?

TFTP

HTTP

FTP

TLS

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is protected by government policy for end user information?

DRM

EULA

PCI

PII

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following allows users to access connected system features through account federation?

MFA

NAC

SSO

UAC

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Core practice quiz #7

64 questions

A customer wants to make sure the data is protected and secure on a Windows laptop’s hard drive. Which of the following is the best solution?

Employees at comptia.org are reporting getting a usual amount of emails from a coworker. A technician discovers the emails were sent from the following address: john@c0mptia.org. Which of the following social engineering attacks is this an example of?

A web developer installs and launches a new external web server. Immediately following the launch, the performance of all traffic traversing the firewall degrades substantially. Which of the following considerations was overlooked?

A technician is setting up a network printer for a customer who has a SOHO router. The technician wants to make sure the printer stays connected in the future and is available on all the computers in the house. Which of the following should the technician configure on the printer?

A web server is configured to only allow secure connections. Which of the following will a user most likely use to connect to the web server?

Which of the following is protected by government policy for end user information?

Which of the following allows users to access connected system features through account federation?

A technician has identified malicious traffic originating from a user's computer. Which of the following is the best way to identify the source of the attack?

A company was recently attacked by ransomware. The IT department has remediated the threat and determined that the attack method used was email. Which of the following is the most effective way to prevent this issue from reoccurring?

Which of the following ensures data is unrecoverable on a lost or stolen mobile device?

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