Communication Quiz

Which is NOT important in effective communication?

• Wearing a red tie

• Making eye contact

• Using appropriate body language

• Using the appropriate tone

Which of the following is a barrier to communication?

• Message is not clear

• Not listening

• Lack of language skills

• All of the above

Two types of communication are:

• Verbs and Nouns

• Verbal and information

• Verbal and non-verbal

• Happy and sad

Including gestures, facial expressions, and body positions

• Feedback

• Verbal Communication

• Dance

• Non-Verbal Communication

Communication is always a ___ way process.

• one
• two
• three
• four

Communication is the process of sending and receiving messages 

• true 
• false

The person who accepts the message is the...

• sender

• receiver

Letter, e-mail telephone are examples of __________

• message

• Feedback

• Channel

• Encoding

In written communication, what is important?

• Using only symbols and numbers

• Being clear and concise with words

• Sending long and detailed messages

What is the main reason we communication in the workplace?

• To gossip

• To exchange information and ideas

• To assert dominance

• To create confusion