Chapter 8 : Motivating Employees MGT 1013

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and other bodily needs?

• psychological

• physiological

• esteem

• social

Which of the following needs in Maslow's hierarchy refers to the drive to become what one is capable of becoming?

• social

• esteem

• physiological

• self-actualization

McClelland's theory is based on which of the following needs?

• stability, growth, and security

• hygiene, control, and security

• achievement, power, and affiliation

• self-actualization, stability, and safety

Name tangible rewards that can be presented to subordinates to reward jobs that are well done.

• Medals

• A pat on the back

• Public recognition

• Praise

The ________ theory is also called motivation-hygiene theory.

• goal-setting

• self-determination

• two-factor

• cognitive evaluation

What are the 3 Needs?

• Motivation, Power, Achievement 

• Achievement, Power, Affiliation 

• Desire, Achievement, Goals

Which are the two methods of motivation?

• External rewards

• Financial rewards

• Internal rewards

• Non-financial rewards

What can managers do to prevent employee burnout?

• Increase workload

• Adopt flexible working practices

• Limit employee's control

• Pay little for their efforts.

Will motivation programs that work in Japan works in Malaysia?

• Yes

• No

What is classified as internal in the Esteem tier for Maslow's Hierarchy of Needs?

• Self-respect

• Self-fulfillment

• Status

• Friendship