(OBJECTIVE #5) COMP TIA A+ CORE 1

Before implementing any changes to a system, what should be done first according to best practices?

• Perform a full system backup

• Gather information from the user and identify recent changes

• Run a full antivirus scan

• Immediately implement the change to resolve the issue

When testing a theory to determine the cause of a problem, what is the next step if the theory is not confirmed?

• Re-establish a new theory or escalate the issue

• Continue testing the original theory

• Implement the solution without further testing

• Inform the user of the unresolved issue

What is the most important action when verifying full system functionality after resolving a problem?

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When troubleshooting hardware problems, why is it important to document the findings, actions, and outcomes?

• It helps in reducing the time spent on troubleshooting in the future

• It is a requirement for warranty claims

• It ensures the problem is resolved permanently

• It is required by company policies and procedures

If a system emits POST beeps during startup, what is the most likely cause?

• RAM issue

• Overheating CPU

• Hard drive failure

• Video card malfunction

A burning smell coming from the computer typically indicates what issue?

• Overheating CPU or power supply

• RAM failure

• Video card malfunction

• Hard drive corruption

What is the most likely cause of a black screen when powering on a computer?

• Faulty RAM

• Incorrectly seated CPU

• A malfunctioning graphics card

• Overheating power supply

What would you check first if a system fails to power on?

• Check for physical damage to the motherboard

• Inspect the power supply unit (PSU) and cables

• Reinstall the operating system

• Replace the CPU

If a computer system is experiencing sluggish performance, what should you check first?

• CPU overheating

• Excessive running applications and insufficient RAM

• Corrupted hard drive

• Incorrect power supply

Capacitor swelling on a motherboard is typically an indication of which issue?

• Overheating

• Electrical short

• Insufficient power supply

• Faulty graphics card