Competency 3 - Stakeholder Communication Quiz

What is the first step in the stakeholder performance domain?

• Stakeholder Engagement

• Stakeholder Identification

• Stakeholder Communication

• Stakeholder Risk Management

What tool is used to classify stakeholders based on power and interest?

• Net Promoter Score

• Mood Chart

• Power-Interest Matrix

• Task Board

What type of communication involves stakeholders accessing information on demand?

• Push Communication

• Pull Communication

• Interactive Communication

• Informal Communication

Which type of stakeholders is directly part of the organization?

• Internal stakeholders

• external stakeholders

• customers

• local community

What is a visual representation of tasks categorized into 'to-do', 'in progress', and 'completed'?

• Burn Chart

• Task Board

• Mood Chart

• Dashboard

Which engagement strategy is recommended for high-power, low-interest stakeholders?

• Keep satisfied

• Monitor closely

• Keep informed

• Minimal effort

When managing expectations, what approach fosters trust among stakeholders?

• Frequent informal updates

• Setting unrealistic deadlines

• Transparency and honesty

• Avoiding feedback

Which communication approach is most suitable for complex problem-solving?

• Push communication

• Pull communication

• Interactive communication

• Written communication

What is a key advantage of verbal communication in project management?

• Record keeping

• Immediate feedback

• Reduces misunderstandings without documentation

• Lack of flexibility

Why is categorizing stakeholders based on proximity important?

• To prioritize their role in resource allocation

• To determine the frequency and level of engagement

• To assign them to specific tasks

• To avoid direct communication with distant stakeholders