Dealing With Negatives

Dealing With Negatives

University

10 Qs

quiz-placeholder

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Dealing With Negatives

Dealing With Negatives

Assessment

Quiz

English

University

Practice Problem

Hard

CCSS
RI.11-12.10, RI.11-12.3, RI.8.1

+13

Standards-aligned

Created by

Barbara White

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How disappointment can be reduced in the receiver of a negative message?

Knows the reason for the rejection

Feels that news was revealed sensitively

Believes that the matter was treated seriously and fairly

All mentioned

Tags

CCSS.RI.11-12.10

CCSS.RI.6.10

CCSS.RI.7.10

CCSS.RI.8.10

CCSS.RI.9-10.10

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not included in five goals of communicating a negative message.

Ensuring acceptance of the bad news

Maintaining the organization's good image

Delivering bad news impolitely

Tags

CCSS.RI.11-12.10

CCSS.RI.6.10

CCSS.RI.7.10

CCSS.RI.8.10

CCSS.RI.9-10.10

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When writing a negative message we should avoid:

positive words

buffer

an accusing tone

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When completing a negative message:

Pay attention to details

Keep it clear and concise

Proofread to eliminate errors

All mentioned

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

While planning a negative message, it is important to consider:

How will you persuade the receiver to buy your product?

How will the receiver receive this news?

None of the above

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

We can use direct strategy while writing a negative message when:

When the news can come as a shock

When the bad news is not damaging

All mentioned

Tags

CCSS.RI.11-12.10

CCSS.RI.6.10

CCSS.RI.7.10

CCSS.RI.8.10

CCSS.RI.9-10.10

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

We can use an indirect strategy while writing a negative message when:

When the receiver may overlook the bad news

When the bad news is unexpected

All mentioned

Tags

CCSS.RI.11-12.10

CCSS.RI.6.10

CCSS.RI.7.10

CCSS.RI.8.10

CCSS.RI.9-10.10

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