Organisational Change Quiz - OD

Which of the following best defines organisational change?

• A process to ensure employees work overtime

• Altering the existing structure, strategies, or processes of an organisation

• A method to reduce employee benefits

• The replacement of employees with automation

Resistance to change often occurs because:

• People love surprises

• People fear the unknown

• Change is always negative

• Leaders enforce too much communication

What is the primary role of a change agent?

• To resist change in an organisation

• To facilitate, guide, and manage organisational change

• To ensure no one opposes change

• To handle administrative tasks during change

Which of the following represents a people-focused change agent?

• Someone helping improve employee communication

• Someone restructuring the organisation

• Someone updating software systems

• Someone adjusting production processes

You’re a manager introducing a new software system, but employees are reluctant to use it, stating that the old system “works just fine.” What form of resistance are they displaying?

• mistrust

• Loss of control

• Misunderstanding the change

• Habit

A company implemented flexible work hours, but employee productivity dropped due to miscommunication about the policy. What could have been the issue in the OD process?

• Lack of proper communication during the intervention

• Resistance from the HR team

• Lack of employee training for the new policy

• Too much transparency

Which of these is a technique used during OD interventions?

• Brainstorming for resistance

• Appreciative enquiry

• Group lunch outings

• Vacation rewards

Which factor influences the choice of an OD intervention technique?

• The intervention technique cost

• The organisation’s size and structure

• Personal preference of the HR team

• Timing of performance reviews

What is the goal of a quality circle?

• To organise employee events

• To enhance job satisfaction and improve workplace problems

• To find flaws in management

• To provide monthly entertainment

Top management at a company actively participates in training sessions, encouraging employees to engage in OD efforts. This is an example of:

• Micromanagement

• Employee engagement

• Role modeling in OD

• Resistance to change