WTW Vocabulary - Week 2

Ambiguity

• The quality of being open to multiple interpretations or unclear in meaning.
• Adhering to workplace standards, ethics, and formalities in communication.
• Prompt and appropriate reactions to communication or inquiries.
• Specialized terms or expressions used by a particular group or profession.

Brevity

• The quality of expressing something in a concise and straightforward manner.
• Logical and consistent organization of ideas, making the message clear.
• The greeting at the beginning of a letter or email.
• Accuracy and exactness in conveying information or ideas.

Coherence

• Logical and consistent organization of ideas, making the message clear and understandable.
• The heading of an email that summarizes its content in a few words.
• Politeness and respect in communication to foster positive interactions.
• Failure to convey or understand information accurately.

Courtesy

• Politeness and respect in communication to foster positive interactions.
• The arrangement and organization of text to enhance readability and visual appeal.
• Agreement or consistency among ideas, goals, or messages.
• Using only necessary words to communicate effectively and efficiently.

Formatting

• The arrangement and organization of text to enhance readability and visual appeal.
• The attitude or emotion conveyed in communication.
• The customary code of polite behavior in social and professional settings.
• Logical and consistent organization of ideas, making the message clear.

Jargon

• Specialized terms or expressions used by a particular group or profession.
• Information given in response to a person's performance to encourage improvement.
• The process of raising an issue to a higher level of authority or concern.
• Failure to convey or understand information accurately.

Redundancy

• Unnecessary repetition of ideas or information in communication.
• Adhering to workplace standards, ethics, and formalities in communication.
• Accuracy and exactness in conveying information or ideas.
• Prompt and appropriate reactions to communication or inquiries.

Salutation

• The greeting at the beginning of a letter or email.
• Agreement or consistency among ideas, goals, or messages.
• Logical and consistent organization of ideas, making the message clear.
• The attitude or emotion conveyed in communication.

Subject Line

• The heading of an email that summarizes its content in a few words.
• The arrangement and organization of text to enhance readability and visual appeal.
• The quality of being open to multiple interpretations or unclear in meaning.
• Using only necessary words to communicate effectively and efficiently.

Tone

• The attitude or emotion conveyed in communication.
• Specialized terms or expressions used by a particular group or profession.
• The greeting at the beginning of a letter or email.
• Adhering to workplace standards, ethics, and formalities in communication.