Conflict resolution can be caused by culture and work-style differences.

• True

• False

Listening skills are just as important as verbal skills.

• True

• False

Non-verbal communication accounts for more than 90% of information communicated.

• True

• False

Employers look for workers who can contribute to the success of a team and work in a respectful and friendly manner with all customers and coworkers.

• True

• False

The purpose of a student organization is to encourage democracy through cooperative action.

• True

• False

One goal of student organization is to help develop just one specialized skill.

• True

• False

Most companies, schools, and organizations have an acceptable use policy agreement.

• True

• False

If you join a student organization, you are guaranteed to have a job when you graduate high school.

• True

• False