Why is the receptionist's appearance important?

Document Understanding Quiz

Quiz
•
Other
•
12th Grade
•
Easy

Jade Clayton
Used 1+ times
FREE Resource
12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To blend in with the clients
To present a good first impression
To show off personal style
To distract clients
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a characteristic of good body language?
Rolling your eyes
Slouching
Waving
Frowning
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you confirm about the visitor during an appointment?
Their title
Their favorite color
Their age
Their occupation
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if other types of enquiries arise?
Refer to another member of staff
Ignore them
Cancel them
Ask the client to leave
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if you are dealing with a client and the phone rings?
Ignore the phone
Answer immediately without excusing
Excuse yourself and answer the phone
Let it ring until the client leaves
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is product information important for a receptionist?
To impress clients with knowledge
To recommend products to customers
To fill in time during slow periods
To compete with other businesses
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is not always convenient during treatments?
Offering discounts
Interrupting therapists
Playing music
Serving refreshments
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