Document Understanding Quiz

Document Understanding Quiz

12th Grade

12 Qs

quiz-placeholder

Similar activities

Vet nursing so far...

Vet nursing so far...

12th Grade

14 Qs

Reception & Hospitaliity Revision

Reception & Hospitaliity Revision

10th - 12th Grade

15 Qs

SGB

SGB

4th Grade - Professional Development

10 Qs

Pivot Point Communicate with Confidence Quiz

Pivot Point Communicate with Confidence Quiz

11th - 12th Grade

11 Qs

Clinic HQ Demo

Clinic HQ Demo

12th Grade

9 Qs

Acrylic Nail Course Beginner Quiz

Acrylic Nail Course Beginner Quiz

KG - Professional Development

12 Qs

ID1 4.02 Review

ID1 4.02 Review

9th - 12th Grade

14 Qs

Women's Unit

Women's Unit

10th Grade - University

16 Qs

Document Understanding Quiz

Document Understanding Quiz

Assessment

Quiz

Other

12th Grade

Easy

Created by

Jade Clayton

Used 1+ times

FREE Resource

12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is the receptionist's appearance important?

To blend in with the clients

To present a good first impression

To show off personal style

To distract clients

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a characteristic of good body language?

Rolling your eyes

Slouching

Waving

Frowning

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you confirm about the visitor during an appointment?

Their title

Their favorite color

Their age

Their occupation

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if other types of enquiries arise?

Refer to another member of staff

Ignore them

Cancel them

Ask the client to leave

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if you are dealing with a client and the phone rings?

Ignore the phone

Answer immediately without excusing

Excuse yourself and answer the phone

Let it ring until the client leaves

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is product information important for a receptionist?

To impress clients with knowledge

To recommend products to customers

To fill in time during slow periods

To compete with other businesses

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is not always convenient during treatments?

Offering discounts

Interrupting therapists

Playing music

Serving refreshments

Create a free account and access millions of resources

Create resources
Host any resource
Get auto-graded reports
or continue with
Microsoft
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?