A production team discovers a defect in a batch of products during quality checks. What should the team do according to TQM principles?

FAG1012 - Topic 3

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NURSYAFIQAH ZAKARIA
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56 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ignore the defect and continue production to meet deadlines.
Halt production, analyze the cause, and implement corrective actions.
Replace the defective batch without investigating the cause.
Inform the customer and let them decide how to proceed.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An employee proposes a new method to reduce errors in assembling products. What should the management do under TQM principles?
Reject the idea because it might disrupt current processes.
Encourage the employee to test the method and analyze the results.
Implement the method immediately without testing.
Ignore the suggestion as it is not from a senior manager.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A company decides to offer incentives to employees who identify ways to improve quality. Which TQM principle does this align with?
Customer focus.
Continuous improvement.
Employee empowerment.
Leadership commitment.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The company wins an industry award for outstanding quality in production. How should they use this recognition under TQM principles?
Celebrate it and use it to market their products.
Focus on maintaining the same quality level.
Use the recognition as motivation to set higher quality goals.
Reduce investment in quality programs since they’ve proven effective.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A factory incurs a monthly rent of $15,000. Whether it produces 1 unit or 10,000 units, the rent remains the same. However, the rent per unit decreases as production increases. What type of cost does this describe?
Variable cost
Fixed cost
Mixed cost
Overhead cost
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A bakery spends $4 on ingredients for each loaf of bread it bakes. If the bakery produces 100 loaves, the cost is $400, and for 1,000 loaves, it’s $4,000. What type of cost is this?
Fixed cost
Variable cost
Mixed cost
Overhead cost
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A department store has a monthly utility bill with a $200 fixed service charge and $0.05 per kilowatt-hour of electricity used. What type of cost is this?
Fixed cost
Variable cost
Mixed cost
Overhead cost
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