Communication and Leadership Skills Quiz

What is the definition of Communication Skills?

• The ability to influence others

• The ability to speak, listen, and write effectively

• The process of coordinating people

• The ability to deal effectively with other people

Who is a Human Resource Manager?

• A person who evaluates a firm's strengths

• A person who coordinates people

• A person charged with managing an organization’s human resources program

• A person who sets organizational goals

What is the process of coordinating people and other resources to achieve the goals of an organization called?

• Leadership

• Management

• Planning

• Directing

What is the definition of Leadership?

• The ability to influence others

• The process of evaluating activities

• The ability to speak effectively

• The process of providing reasons for people to work

What is Participative Leadership?

• A style where one person makes all decisions

• A style where all team members are involved in identifying goals

• A style that emphasizes reward systems

• A style focused on controlling activities

What is a Strategic Plan?

• A short-term goal

• An outline of actions

• An organization’s broadest plan for major policy setting

• A method of controlling activities

What does SWOT Analysis involve?

• Evaluating a firm’s strengths, weaknesses, opportunities, and threats

• Setting organizational goals

• Influencing others

• Managing human resources

What is Transformational Leadership?

• A style that focuses on controlling

• A style that emphasizes structure, performance, and reward systems

• A style that involves all team members

• A style that sets broad plans

What is a Goal in an organizational context?

• A short-term task

• An end result expected over a one- to ten-year period

• A method of controlling activities

• A leadership style

What is a Plan in an organizational context?

• A broad strategy

• An outline of actions to accomplish goals

• A method of influencing others

• A leadership style