Effective Supervisory Practices p80-81

The study of motivation is an examination of:

• human behavior

• animal instincts

• environmental factors

• technological advancements

According to the text, what must a supervisor do to release employees' motivation?

• Provide clear goals and feedback

• Increase salaries

• Offer more vacation time

• Reduce working hours

What did psychologist Abraham Maslow suggest about individual needs?

• They are hierarchical and must be fulfilled in a specific order.

• They are random and can be fulfilled in any order.

• They are irrelevant to human motivation.

• They are only related to physiological needs.

According to Maslow's hierarchy of needs, what must be satisfied before higher-level needs have any effect on motivation?

• Physiological needs

• Safety needs

• Social needs

• Esteem needs

What is the highest level of Maslow's hierarchy of needs?

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According to Maslow's hierarchy, which need is associated with 'Physical safety and an orderly environment'?

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A supervisor can use Maslow's hierarchy of needs to improve team performance by:

• Providing financial incentives to satisfy physiological needs

• Ensuring job security to meet safety needs

• Fostering a sense of belonging through team activities

• All of the above